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NX 10 HELP error

Hi friends,

We set up NX 10 help documantation.First time it was working. But now we are taking this eror file .

Problem accessing /tdoc/nx/10/nx_help/. Reason:
Server Error


Caused by:
org.apache.jasper.JasperException: PWC6117: File "/index.jsp" not found
at org.apache.jasper.compiler.DefaultErrorHandler.jspError(DefaultErrorHandler.java:92)
at org.apache.jasper.compiler.ErrorDispatcher.dispatch(ErrorDispatcher.java:378)
at org.apache.jasper.compiler.ErrorDispatcher.jspError(ErrorDispatcher.java:172)
at org.apache.jasper.compiler.JspUtil.getInputStream(JspUtil.java:917)
at org.apache.jasper.xmlparser.XMLEncodingDetector.getEncoding(XMLEncodingDetector.java:145)
at org.apache.jasper.compiler.ParserController.determineSyntaxAndEncoding(ParserController.java:381)
at org.apache.jasper.compiler.ParserController.doParse(ParserController.java:215)
at org.apache.jasper.compiler.ParserController.parse(ParserController.java:145)
at org.apache.jasper.compiler.Compiler.generateJava(Compiler.java:212)
at org.apache.jasper.compiler.Compiler.compile(Compiler.java:451)
at org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:625)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:374)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:492)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:378)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:848)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:669)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1448)
at org.apache.logging.log4j.core.web.Log4jServletFilter.doFilter(Log4jServletFilter.java:59)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1419)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:455)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:575)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1075)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:384)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1009)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)
at org.eclipse.jetty.server.Dispatcher.forward(Dispatcher.java:276)
at org.eclipse.jetty.server.Dispatcher.forward(Dispatcher.java:103)
at org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:209)
at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:267)
at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1221)
at org.springframework.web.servlet.DispatcherServlet.processDispatchResult(DispatcherServlet.java:1005)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:952)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:870)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:961)
at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:852)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:735)
at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:837)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:848)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:669)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1448)
at org.apache.logging.log4j.core.web.Log4jServletFilter.doFilter(Log4jServletFilter.java:66)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1419)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:455)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:533)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1075)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:384)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1009)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:255)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:154)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116)
at org.eclipse.jetty.server.Server.handle(Server.java:368)
at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:489)
at org.eclipse.jetty.server.AbstractHttpConnection.headerComplete(AbstractHttpConnection.java:942)
at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.headerComplete(AbstractHttpConnection.java:1004)
at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:640)
at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:235)
at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82)
at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:628)
at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:52)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:608)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:543)
at java.lang.Thread.run(Unknown Source)


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Any help to solve the problem is welcome, thanks!.

 

Best regards,

Alican

2 REPLIES

Re: NX 10 HELP error

Community Manager Community Manager
Community Manager

Maybe this is a Java issue?  See the discussion futher down in the forum:

 

http://community.plm.automation.siemens.com/t5/NX-CAE-Forum/NX-10-HELP-suddenly-refuse-to-work/m-p/2...

 

Did you update Java (or did it update itself automatically)?  I would turn off the Doc server services, clear the java cache and restart the service (and hope for the best :smileyhappy: )


Regards,
Ganesh

Simcenter 3D Community Manager
Simulation and Test Solutions

Re: NX 10 HELP error

Thank you Ganesh. Now it's working . But when i close internet network , it doesnt work . Have you any idea about this problem ?

Best regards,
Alican