I can't buy drawing package in app, since when I click on "Buy" icon it does nothing!
Eventhough I purchased publishing subscription with ease.
What is the solution? (Surface Pro 3)
Sorry to hear about the difficulties you are having with your purchase.
Sometimes it can take a while for the Store UI to recognise that you have a license, even though it is already in place. Drawing is free on Windows at the moment.
So first of all, can you help us confirm that you don't have the license?
Thanks for the info. Can you provide us with the following and we'll try to work out what is going on. Feel free to direct message if you prefer.
1. Version: 188.8.131.528
2. I'm in Iran (I changed my IP to United States to purchase Publishing & Drawing, Publishing worked and Drawing did not)
3. Windows 10
4. I see "$0.00" price
Catchbook is not approved for distribution to Iran, the issue you are seeing will be caused by this.
Thanks for your interest in Catchbook and for taking the time to get in touch, but unfortunately this is not something we can do anything about.