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Attached images (e.g. JPG) now download instead of viewed in tab

Phenom
Phenom

Since the update to the forums attached images get downloaded when selected and have to be opened in a local application. Before they would simply open in the browser (Chrome). Is this intentional?

I much preferred the original setup. Now I have to deal with cleaning up every image file downloaded.

Graham Inchley Snr R&D Engineer (Systems Development), Sandvik Coromant
Lenovo ThinkPad W540, Win7, 16GB. Developing in: Java | C | KF
Production: NX8.5.3.3 MP11 64bit Testing: NX9.0.2.5
11 REPLIES

Re: Attached images (e.g. JPG) now download instead of viewed in tab

Community Admin Community Admin
Community Admin
Hi @Inch - we are aware of the problem and working on a solution right now. Smiley Happy

-Katie


If you find my post helpful, please mark it as an "Accepted Solution".

Re: Attached images (e.g. JPG) now download instead of viewed in tab

Phenom
Phenom

A little while ago attached images started opening in the current tab again instead of downloading Man Very Happy

But then today I find that they get downloaded again Man Mad

Did someone undo the fix that was put in place a few weeks ago?

Graham Inchley Snr R&D Engineer (Systems Development), Sandvik Coromant
Lenovo ThinkPad W540, Win7, 16GB. Developing in: Java | C | KF
Production: NX8.5.3.3 MP11 64bit Testing: NX9.0.2.5

Re: Attached images (e.g. JPG) now download instead of viewed in tab

Community Admin Community Admin
Community Admin
@Inch - sorry about that! The Community was upgraded through several platform versions at once so some things might be wonky. The standard for the platform is to download zipped files and preview images and certain documents in a lightbox. The lightbox feature was turned off however. I've turned it back on, can you check and make sure it's working for you?


If you find my post helpful, please mark it as an "Accepted Solution".

Re: Attached images (e.g. JPG) now download instead of viewed in tab

Phenom
Phenom

Yes thats working now, thank you.

Graham Inchley Snr R&D Engineer (Systems Development), Sandvik Coromant
Lenovo ThinkPad W540, Win7, 16GB. Developing in: Java | C | KF
Production: NX8.5.3.3 MP11 64bit Testing: NX9.0.2.5

Re: Attached images (e.g. JPG) now download instead of viewed in tab

Esteemed Contributor
Esteemed Contributor

I can't see attached images at all. (IE 11)

(embedded images work fine, its the attachments that are an issue)

I click on the .PNG or .JPG or whatever link

A new window comes up "Document preview of xxx.png"

but the picture itself never appears?

 

attached_images.png

Ken Akerboom Sr CAx Systems Engr, Moog, Inc.
Production: NX10.0.3.5 MP5 + patch/TC11.2
I'd rather be e-steemed than e-diseaseled


Re: Attached images (e.g. JPG) now download instead of viewed in tab

Phenom
Phenom

I'm using IE 11.0.9600.18837:

IE.png

and Chrome 62.0.3202.94:

Chrome.png

No problem for me with either browser.

Graham Inchley Snr R&D Engineer (Systems Development), Sandvik Coromant
Lenovo ThinkPad W540, Win7, 16GB. Developing in: Java | C | KF
Production: NX8.5.3.3 MP11 64bit Testing: NX9.0.2.5

Re: Attached images (e.g. JPG) now download instead of viewed in tab

Esteemed Contributor
Esteemed Contributor

I still can't get that to work.

Must be something stupid being done by our web "firewall" software.

I have discovered if I right-click on the "download" icon (just to the right of "xxx.jpg") -> open in a new window -> open,

it seems to open OK

Ken Akerboom Sr CAx Systems Engr, Moog, Inc.
Production: NX10.0.3.5 MP5 + patch/TC11.2
I'd rather be e-steemed than e-diseaseled


Re: Attached images (e.g. JPG) now download instead of viewed in tab

Esteemed Contributor
Esteemed Contributor

Are pop-ups disabled? Enable them for the Siemens sites.

Stefan Pendl, Systemmanager CAx, HAIDLMAIR GmbH
Production: NX10.0.3, VERICUT 8.0, FBM, MRL 3.1.4 | TcUA 10.1 MP7 Patch 0 (10.1.7.0) | TcVis 10.1
Development: VB.NET, Tcl/Tk    Testing: NX12.0

How to Get the Most from Your Signature in the Community

Re: Attached images (e.g. JPG) now download instead of viewed in tab

Esteemed Contributor
Esteemed Contributor

If you look at my screen dump from Tuesday, I get a "Document preview" window, but it doesn't preview anything...

Ken Akerboom Sr CAx Systems Engr, Moog, Inc.
Production: NX10.0.3.5 MP5 + patch/TC11.2
I'd rather be e-steemed than e-diseaseled