Hi there team,
Can the "Knowledge Base" sections have an "Mark all as Read"?
This is just to satisfy my "sekret" OCD, and clear the new post counters....which all seem to be working correctly now, finally.
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Hi Sean -
I don't see anything readily available but that doesn't mean it's not possible. Will check on this and get back with you.
Actually further to this, when a new comment is added to an older KB topic/post, it is VERY difficult to find [see this video http://screencast.com/t/5pSUa1eo ]....maybe the layout could be expanded to have a "Show All" list, thereby a much faster giant scrolling set of listings, or better still, a shortcut to the new comment.
An old topic, but still the issue remains......even with the new forum layout, there seems no way to find ANY of the new comments as they come, not even a visual clue on each post.
It all seems lost in the depths of the information pool.....in this one area of the forum structure. Is there any movement on a fix for this? It would be nice if the posts would re-order based on their activity, then at least we'd have a shot at finding where the new chatter is situated.
Yes, the catergory being in bold is my only indicator there is something new.....but for the life of me, I can't find what that new entry is.
Not very user friendly, clicking through the numerous pages, AND scrolling the topics, looking for that little difference that doesn't actually stand out.
@SeanCresswell - Have you tried using the Options -> Sort by newestwhen you are actually in the thread?
I see this in the Forum functionality but not available in Knowledge Base which is where your example is from. FYI @KatieKing
My great friends.
As a follow up to this.......I have just stumbled upon a button, that has cleared the hidden [likely an old post] comment, that kept the Knowledge Base header in bold, on my UI, for so long.
I only tried it, once I'd caught up on all the posts of interest - here's hoping it's finally resolved.