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filemanagement api

Experimenter
Experimenter

We tried to upload a file and got the error 500 ("java.io.IOException: Stream closed").

We tried with swagger and within java script application

3 REPLIES

Re: filemanagement api

Community Manager Community Manager
Community Manager
Hi, @Elisa2,

We had a scheduled maintenance today, so you might have tried during that period. Error 500 usually means that he server encountered an unexpected condition that prevented it from fulfilling the request. Since the maintenance is complete, can you confirm the issue still exist?

Re: filemanagement api

Experimenter
Experimenter

Elisa2 and me we try to upload any file since we got our tenant (more than 3 weeks). We used the swagger and got always the same error code. Now we implemented a file upload dialog which uses the API within our fleetmanager extension and got the same error. A collegue from Vienna who has an own tenant succeeded with uploading a file using the swagger. May be it is a problem with our tenant?

Re: filemanagement api

Community Manager Community Manager
Community Manager
In this case, the quickest way is to open up a support request with our support colleagues. We are unable to look deepter into your tenant and configuration here but our experts on the support will be able to help you out in this regard.

You can open up a request right away here: https://support.industry.siemens.com/My/ww/en/requests#createRequest