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Machine Configurator

Siemens Experimenter Siemens Experimenter
Siemens Experimenter

Machine Configurator is not starting...I've tried within NX and outside. I've selected to start and the splash screens displays...disappears...then nothing. Any ideas?

5 REPLIES

Re: Machine Configurator

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Which path did you use to install it? I installed into C:\Siemens\Tecnomatix\MachineConfigurator .

Do you use the latest release available at the download server? Mine is MachineConfigurator 1.0.0.1027 .

Which operating system are you running on?

Is the Anti Virus configured to ignore Machine Configurator?

Stefan Pendl, Systemmanager CAx, HAIDLMAIR GmbH
Production: NX10.0.3, VERICUT 8.1, FBM, MRL 3.1.7 | TcUA 10.1 MP7 Patch 0 (10.1.7.0) | TcVis 11.4
Development: C (ITK), .NET, Tcl/Tk Testing: NX12.0 | AWC 3.4 Preparing: NX12.0

Employees of the customers, together we are strong Smiley Wink
How to Get the Most from Your Signature in the Community
NX Customization - Best Practice Guide

Re: Machine Configurator

Solution Partner Phenom Solution Partner Phenom
Solution Partner Phenom
I remember a same problem.. Usually I use two monitors for job, one for nx and second for MC. May be you shift MC window outside of visible area? I cannot remember magic combination for move Windows window, Alt+Shift+......

Re: Machine Configurator

Siemens Phenom Siemens Phenom
Siemens Phenom

Hello Kevin,

 

which version of MC are you using?

 

The Machine Configurator is producing log files.

They are located here:

%TEMP%/mc_Err.log

and

%TEMP%/mc_Err.log

 

Please check them, maybe it give you any hint.

 

Thomas Schulz
Siemens PLM
Manufacturing Engineering Software

Re: Machine Configurator

Siemens Experimenter Siemens Experimenter
Siemens Experimenter

Hello Kevin,

thanks for the mc_Err.log that indicates a problem with the AccessBridge (see below).

Content of mc_Err.log:

Machine Configurator starts at 2018/06/04 08:52:39

User account: hickey

Operating system: Windows 7 (x86)

Exception in thread "main" java.awt.AWTError: Assistive Technology not found: com.sun.java.accessibility.AccessBridge

                at java.awt.Toolkit.loadAssistiveTechnologies(Toolkit.class)

                at java.awt.Toolkit.getDefaultToolkit(Toolkit.class)

                at javax.swing.UIManager.<clinit>(UIManager.class)

                at javax.swing.UIManager.getSystemLookAndFeelClassName(AppMain.java:107)

                at com.ugs.start.AppMain.appMain(AppMain.java:107)

                at com.ugs.start.Main.main(Main.java:29)

 

The java runtime that MachineConfigurator uses is not compatible to use the AccessBridge for so called assistive tools so you have to ensure that the properties for the java class accessibility has not activated it. This can be most easily accomplished by searching the appropriate properties file and comment it out or rename the file.

Usually this file can be found at: C:\Users\<username>\.accessibility.properties

If you have such a file and it contains lines like the following ones just add the # in front of the two lines, save the file and restart MC.

 

Content of .accessibility.properties:

assistive_technologies=com.sun.java.accessibility.AccessBridge

screen_magnifier_present=true

Re: Machine Configurator

Siemens Experimenter Siemens Experimenter
Siemens Experimenter

Thank you all! Niels solution fixed the problem.

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