Which path did you use to install it? I installed into C:\Siemens\Tecnomatix\MachineConfigurator .
Do you use the latest release available at the download server? Mine is MachineConfigurator 22.214.171.1247 .
Which operating system are you running on?
Is the Anti Virus configured to ignore Machine Configurator?
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which version of MC are you using?
The Machine Configurator is producing log files.
They are located here:
Please check them, maybe it give you any hint.
thanks for the mc_Err.log that indicates a problem with the AccessBridge (see below).
Content of mc_Err.log:
Machine Configurator starts at 2018/06/04 08:52:39
User account: hickey
Operating system: Windows 7 (x86)
Exception in thread "main" java.awt.AWTError: Assistive Technology not found: com.sun.java.accessibility.AccessBridge
The java runtime that MachineConfigurator uses is not compatible to use the AccessBridge for so called assistive tools so you have to ensure that the properties for the java class accessibility has not activated it. This can be most easily accomplished by searching the appropriate properties file and comment it out or rename the file.
Usually this file can be found at: C:\Users\<username>\.accessibility.properties
If you have such a file and it contains lines like the following ones just add the # in front of the two lines, save the file and restart MC.
Content of .accessibility.properties: