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NX CAM Trial MAC Address Error, cannot install

Experimenter
Experimenter

I am attempting to install the NX CAM Trial software and running into the pictured MAC Address error.  Anyone know how to remedy this?

Thanks!

Jesse

Capture.PNG

14 REPLIES

Re: NX CAM Trial MAC Address Error, cannot install

Experimenter
Experimenter

Oh and here's another error.  I'm running windows 7 fyi.

Capture.PNG

Re: NX CAM Trial MAC Address Error, cannot install

Creator
Creator

Anyone can help? Have same problem

Re: NX CAM Trial MAC Address Error, cannot install

Creator
Creator

 I'm thinking about buying the software, but first I want to check the test version. But how if it doesn't work, maybe support can help?

 

Re: NX CAM Trial MAC Address Error, cannot install

Siemens Phenom Siemens Phenom
Siemens Phenom

Hello

Is there a log file you can share from the LMTOOLS application that is installed?

regards

Paul

2018-06-13 16_38_39-LMTOOLS by Flexera Software LLC.png

Re: NX CAM Trial MAC Address Error, cannot install

Creator
Creator

Hello Paul

 

Thank u for answer.

That folders was't instaled i have only NX11.0 folder and this what is inside in the picture.

I made reinstall windows and same ;/nxcam.jpg

Re: NX CAM Trial MAC Address Error, cannot install

Siemens Phenom Siemens Phenom
Siemens Phenom

HI @Nevida

Do you have some virus software or firewall that could be blocking the install script from looking at your MAC Address?

Can you try the install again with virus/firewall disabled? You could check the system log straight away if it fails to see if there is any indication of what is failing.

Regards

Paul 

Re: NX CAM Trial MAC Address Error, cannot install

Creator
Creator

Hi Paul.

 

I made how u said, i disabled antivirus and firewall and it is same like before ;/ in logs i nothink there about that installation;(

Re: NX CAM Trial MAC Address Error, cannot install

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

There is no folder called LMTOOLS, there should be a link to it in the start menu of Windows.

You should also find the executable in the folder UGFLEXLM.

Stefan Pendl, Systemmanager CAx, HAIDLMAIR GmbH
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Re: NX CAM Trial MAC Address Error, cannot install

Creator
Creator

Yea i found it, what i should do next?

Learn online





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