After your MindSphere V3.0 tenant is provisioned and you’ve received your welcome letter, the only defined user is the admin specified in your contract documents. In this post we highlight the key next steps to get additional team members access to your MindSphere environment and where to find more detailed documentation.
Detailed steps are outlined in user documentation (https://documentation.mindsphere.io/#/kiosk), look under the MindAccess section and click on the tile for "User Management."
Keep in mind:
After you’ve added a new user to your MindSphere tenant, you need to give that person specific roles. To assign user roles, see the same document shared in (1) above for user management
Important: If a new user is added without a role assigned, the user will experience a “400” type error or have a blank Launchpad.
More details on available roles can be found in the same "User Management" documents.
Support and documentation can always be found here:
Support: If you require help along the way, create a service request from your MindSphere Launchpad by clicking “?” in the upper right hand corner and selecting MindSphere Support. Fill out the form and Siemens PLM support (GTAC) will provide you with an IR number and investigate further.
MindSphere User documentation: https://documentation.mindsphere.io
MindSphere Developer documentation: https://developer.mindsphere.io/