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Installing Tecnomatix Plant Simulation error

Experimenter
Experimenter

I registered to receive the Student version of this software and the link I was sent send me the following error:

 

"This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."

 

I have a Windows 7 based laptop.

 

Please, help. I've researched online for this error and what I've found is that the .msi file must be corrupted or that the signature or something is not right. But everything I've tried has not worked at all.

4 REPLIES

Re: Installing Tecnomatix Plant Simulation error

Siemens Valued Contributor Siemens Valued Contributor
Siemens Valued Contributor

Please check this thread for similar issue. Hope this helps to solve your issue

 

http://community.plm.automation.siemens.com/t5/Plant-Simulation-Forum/Tecnomatix-Plant-Simulation-in...

Re: Installing Tecnomatix Plant Simulation error

Experimenter
Experimenter

I tried doing what it says in that old thread and still wouldn't work.

Besides, the error I get is different.

Re: Installing Tecnomatix Plant Simulation error

Siemens Valued Contributor Siemens Valued Contributor
Siemens Valued Contributor
Are you getting a license error? If so there are launch points from all programs / Tecnomatix / plant Sim which has different levels of license including one for educational license level. Launch that one and it should work.



Sent from my BlackBerry 10 smartphone.

Re: Installing Tecnomatix Plant Simulation error

Siemens Phenom Siemens Phenom
Siemens Phenom

Could you please check if the msi file was correctly downloaded?

 

You can do that by checking the digital signature of the file:

  • Right click on the msi file and choose 'Properties'.
  • Select the tab 'Digital Signatures'
  • Select the only signature in the signature list
  • Press the button 'Details'
  • In the box which is then opened there should be the sentence: 'This digital signature is OK.'

If the digital signature is not okay then the file was corrupted during the download.

Regards,

Ralf