cancel
Showing results for 
Search instead for 
Did you mean: 

Process Designer Snapshots suddenly empty

Genius
Genius

Hi

Have encountered a problem with Process Designer snapshots, they are suddenly not displaying ANY information - only the "Point of view" changes when applying the snapshot.

I have ticked also "Objects Visibility" and "Objects Locations" in the Snapshot editor but nothing helps. The information is still avaliable in the study.

The only thing that has changed is that Pert is updated with new product release, hence also IPA tree is updated. Also new joining is imported.

An initial test showed that regenerating the IPA doesn't cause this, only means part in snapshot will not be displayed if it has been replaced.

 

For me it's very strange that all object notes for example are not displayed even if they are present?

My question is: Is there any other way that snapshots can change other than that the user manually updates them?

 

//Andreas