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login failed. unknown exception.

Solution Partner Pioneer Solution Partner Pioneer
Solution Partner Pioneer

hello guys,

I am facing problem while log in process simulate. Process simulate was working fine till yesterday. suddenly because of electricity cut, system shut down. now it is showing this error 

login failed. unknown exception.

Please help me for this.

 

 

Regards,

Dhiraj

2 REPLIES

Re: login failed. unknown exception.

Solution Partner Valued Contributor Solution Partner Valued Contributor
Solution Partner Valued Contributor

Hi,

If it is client system and EM server is in different system then try the following

1) Try pinging EM server from the client machine.

2) Check in host file for the EM server IP.

3) Clear temp files and try to login.

 

Best Regards, 

Jeethan Rohan

 

Best Regards,
Jeethan Rohan

Re: login failed. unknown exception.

Solution Partner Valued Contributor Solution Partner Valued Contributor
Solution Partner Valued Contributor
Hello,
Problem is solved ?
If not and if you are getting same error please feel free to contact.
Best Regards,
Jeethan Rohan