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How to fix Rendering Errors in JT2Go

by Community Manager Community Manager ‎07-06-2016 01:51 PM - edited ‎07-06-2016 01:58 PM

Symptoms

 

I just installed JT2Go, or updated to a newer version and now my JT files are not displaying properly. The assembly has parts floating around, or everything appears to be radiating out from a center-point in spikes (aka the hedehog).

 

The HedgehogThe Hedgehog

 Floating PartsFloating Parts

 

 

 

 

 

 

 

 

 

 

 

 

Diagnosis

 

Newer versions of JT2Go (Version 10.1.2 and up) require updated video drivers for proper display of geometry. If the drivers are wrong the views will have a “hedgehog” rendering or infinite boundaries on some content, or cross section issues.

To fix this you can update your video drivers to the latest version or change the performance setting.

Solution

 

To change the performance setting, right mouse click in the graphic area and select “Performance” then “Edit”.

JTFix1.jpg

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

With the performance dialog visible, select “Troubleshoot” from the tabs.

JTFix2.JPG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reduce the Effective OpenGL version until the display is correct. Your driver level will determine what setting solves the problem.

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