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Does JT2Go work on Windows 8.1

Creator
Creator
Hello,

We were running JTTOGo 9.1 on a surface pro running windows8 with no issues.
Upgraded to 8.1 and now we get the error "VFFrame Version 10.1 32 Bit has stopped working".
Does anyone know if windows 8.1 is supported and if so what do I need to do to get it working.
Going back to windows 8 is an option but I would prefer not to wipe and reinstall the OS.

Regards
Jurgen Kreisel
Weber Manufacturing Technologies Inc.
2 REPLIES

Re: Does JT2Go work on Windows 8.1

Siemens Pioneer Siemens Pioneer
Siemens Pioneer
I have been using JT2Go on my Surface Pro with Windows 8.1 with no issues. Could you please try uninstalling it and reinstalling fresh from the Windows Store to see if that addresses the issue.

Re: Does JT2Go work on Windows 8.1

Creator
Creator
Hello xzbjgb,

Thank you for the information but it seems that the JT2Go from the windows store is different from the actual windows version you get directly from Siemens.
The app does not have the same functionality as the full windows version does.
The full windows version does work on windows 8 but on windows 8.1 you get the error "VFFrame Version 10.1 32 Bit has stopped working" and it crashes.