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Graphics issues

Gears Phenom Gears Phenom
Gears Phenom

I was able to open up a JT on version 8 it worked great.  The graphics rotated and I was able to view the model.

 

Now on Version 10 the model is a mess.  Please see attachments.  Can I still download the older version of JT2go?

 

Thanks

 

 

4 REPLIES

Re: Graphics issues

Gears Phenom Gears Phenom
Gears Phenom

I got this feedback from GTAC.

 

Open a 3D model in JT2Go > View > Performance > Edit > Troubleshoot tab > lower the OpenGL version slider to 3.0 or lower.

 

This now works. 

 

 

Re: Graphics issues

Siemens Legend Siemens Legend
Siemens Legend

Once you updated to Windows 10, did you update JT2Go to the Windows 10 App?  The Windows 8 app should only be run on Windows 8.  If you haven't, you may want to uninstall your current version and install the new app for Windows 10.

 

Rick

 

 

Re: Graphics issues

Siemens Legend Siemens Legend
Siemens Legend

Thanks for posting that you got a solution.   Because of your OS references, I thought you were talking about our Mobile App solution, not our desktop solution, thus my original response.

 

Rick

Re: Graphics issues

Experimenter
Experimenter

Thank you very much. this soultion worked for me