If possible, can you zip up and attach the generated html page here and we will look at it.
Also - can you go to the Help->About dialog and capture the version information for Jt2Go - we want to make sure you have the latest release. We had a problem with HTML generation in an early version of 11.2.2 that has been fixed.
Any chance that you can send us the original JT file? The data in the html page is no good. The potential is that the data could not be converted correctly for inclusion in the html page.
No need to send the JT file.
I updated my Firefox browser and the html file loaded fine. Also loaded in Chrome. This will not load in IE because it does not support the underlying functionality that is being used.
JT is the common language of PLM and is the world’s most widely used 3D format. JT is the first ISO International Standard ( IS 14306-1) for 3D visualization and collaboration. Compact and accurate, JT is used throughout the product development lifecycle in all major industries to communicate the critical design information typically locked up inside a CAD file.
Siemens PLM Software customers rely on JT to be the most robust 3D visualization format available.