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Issue to open JT2 file with JT2GO plugin for acrobat reader

Experimenter
Experimenter

Dear all,

I am experiencing an issue with the JT2go plugin for acrobat reader. I have installed it correctly with admin account, but when I try to open a JT file giving the following error (see attachment)

Any idea?

 

Thanks in advance!

1 REPLY 1

Re: Issue to open JT2 file with JT2GO plugin for acrobat reader

Siemens Phenom Siemens Phenom
Siemens Phenom

Did you also install the JT2Go Desktop application?  It is required to open the .jt file from Reader.