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PMI is not dispalyed correctly


I have windows 10 and latest JT2Go installed.

The PMIs are not rendered correctly. It basically shows only dots and some lines.

See screenshot attached, thanks Anders1


Re: PMI is not dispalyed correctly

Siemens Legend Siemens Legend
Siemens Legend

Chances are the PMI you have in there is using Glyphs, which are not supported by the PLMVisWeb viewer (used in JT2Go for IOS/Android) at this time.   If it is possible to attach the JT file here, please do and we can confirm why you are seeing what you are seeing.



Re: PMI is not dispalyed correctly

Siemens Legend Siemens Legend
Siemens Legend

My last response was not correct, as I was thinking IOS/Android for some reason.  The Windows 10 app you installed utilizes fairly old viewing technology and cannot be updated without significant effort.  We have published a JT2Go Desktop version in the Windows store that is also free and has the latest JT file support in it (and should work for you).  Search the store for JT2Go Desktop and you should be able to install it. 



Re: PMI is not dispalyed correctly

Hi Rick,
Thx for your reply!

I have used JT2Go for some time on 32-bit/Windows 7 and recently got a new desktop with 64-bit and windows 10.
When installing JT2Go on my new desktop I wrongly assumed that I needed to install the Windows 10 app.

Now I installed the desktop viewer, and it works fine! Thanks!

If I could I would send you the .JT file anyway so that you could look at it, but it is a customers classified military file so unfortunately I can't.

Again, thanks for the help!


Med vänlig hälsning / Best Regards

Anders Sjögren
Platschef / Site Manager

Plåt och Mekano Romator AB

P.O. Box 6063, 187 06 Täby, SWEDEN

Besöksadress: Eldarvägen 1
Phone# +46 8 514 00 907
Cell# +46 706 65 75 35

Vår nya broschyr: Plåt & Mekano Romator 40 år

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