Im unable to open a JT file <100mb, was working1wk ago and now opens up blank that says Siemens.
other colleagues are able to open the file..
i am able to select and deselect the model file tree on the left though.
not sure if something is turned off or button deselected.
thanks in advance.
it is not easy to find out your problem. We need here much more details.
1. question, the version of your JT2Go
2. you use the desctop version 11 (64 bit) or 10 (32 bit)?
3. on PC or at a Laptop?
4. have you done a or get a driver update of your GPU?
5. has you done a test with a very simple 1MB JT file aready?
For me is again my first thinking it can be an update or GPU problem. For this please follow the link to a solved and known problem. Take a look here to the pictures.