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Error while creating "Segmented Human" in Process Simulate Standalone v11.1

Solution Partner Genius Solution Partner Genius
Solution Partner Genius

Hello all,

 

While creating Human in Process Simulate Standalone v11.1 we are able to create all types of Human Expect Segmented human, while creating segmented human we getting some error and after that Process simulate closes. The error file has been attached here. we are also getting the same error while creating hands through "create Hand" command.If anyone knows the solution, kindly share with us the same.

 

Many thanks in advance.

 

 

 

 

3 REPLIES

Re: Error while creating "Segmented Human" in Process Simulate Standalone v11.1

Siemens Genius Siemens Genius
Siemens Genius

Hi,

 

For what it’s worth I just tried creating a segmented human model + hands on PS 11.1 standalone (Win 7 64b).

   In this case the creation succeeds without any error messages.

 

Can you please share an "eMPower doctor" report from the machine where it fail?

 

Tecnomatix -> Administration Tools -> Tecnomatix Doctor.

   File -> “Save As...”

 

While in the doctor please also activate the dump file generation:

    Tools -> “Dump File Creation…” -> Enable -> Regular.

 

At PS crash time there should be a .dmp file generated.

 

If possible also capture a video showing all the steps you perform.

 

Send me the .htm report together with the .dmp file and movie.

 

Best regards,

Pelle

Re: Error while creating "Segmented Human" in Process Simulate Standalone v11.1

Solution Partner Genius Solution Partner Genius
Solution Partner Genius

Hello PelleAberg,

 

I have attached the .rar file which contains .htm report, .dmp file and a movie clip which shows how we have tried to create the "segmented human" for your reference.

 

 

 

 

 

 

Re: Error while creating "Segmented Human" in Process Simulate Standalone v11.1

Solution Partner Genius Solution Partner Genius
Solution Partner Genius

Hello everyone,

 

It was due to missing of some files during installation. I uninstalled and than reinstalled the software. It is working swiftly now.