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License Error Jack 8.01 student version

Experimenter
Experimenter

Hi,

I have a problem with my Jack 8.01 student version.

I installed the software and the licence, following Siemens instructions. But, when I try to run Jack it doesn't work, indicating license error.

How I can solve this problem?

 

Thanks

 

Alessandro

 

1 REPLY

Re: License Error Jack 8.01 student version

Siemens Genius Siemens Genius
Siemens Genius

Hello,

 

Be sure your license server is pointing to the right location/license file.  You can also try to stop and restart the server.  Lastly, I would try to reboot your machine.

 

If these simple things do not help, I recommend contacting the GTAC group by phone, hopefully they can walk you through some troubleshooting steps.

 

http://www.plm.automation.siemens.com/en_us/support/gtac/

 

Thank you!