Process simulate freezes in the middle of JT importing

[Farbod]

I am working with Process simulate 14.0 and trying to import JT files for simulation. I click on import after creating new simulation and everything moves forward expcept on the last stage where the menu is showing "importing XML file" ... at this point even after waiting 1 hour nothing happens ... and it looks like that the software is not doing anything.

I sucessfully imported the same JT files in Process Simulate 13.0.2 !!! and the total import time is about 15 minutes.p

please see the picture. Sorry I had to black the names!

Any idea about this issue?

[Hristo_Markov]

So far nobody reported such an issue and we will need more information.

For starters, is this Process Simulate on eMS or Process Simulate on Teamcenter?

Getting a data, that can reproduce the issue, will probably be necessary too.

[Farbod · Accepted solution]

Thanks for reply. I am using Process Simulate eMS

I found a strange solution. When facing that issue, I close the Process Simulate, and for some reason the programs ask me if I want to save the model or not. When I save, I can open my model successfully!!