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Student Licence JACK Not Opening

Hi guys,

 

I have recently installed the JACK student software on my windows 10 pc. It installed correctly but when i open the software it shows the error "Licensing Unable to check out feature: jack_base" can you please help me eliminating this error and opening the software.

 

thanks

 

Regards

MDA

1 REPLY

Re: Student Licence JACK Not Opening

Hello,

 

Please try these suggested solutions posted by my colleague on another post related to a similar issue.

 

1) Be sure your license server is pointing to the right location/license file. 2) You can also try to stop and restart the server. 3) Lastly, I would try to reboot your machine.

 

If these simple things do not help, I recommend contacting the GTAC group by phone, hopefully they can walk you through some troubleshooting steps.

 

http://www.plm.automation.siemens.com/en_us/support/gtac/

 

Thank you!

Mike Rouman
Manufacturing Engineering Software Marketing
Siemens Product Lifecycle Management Software Inc.
Siemens Digital Factory