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Drop down menu blinking

Gears Phenom Gears Phenom
Gears Phenom

Searching the solution center hasn't found me anything, but has anyone else noticed  this?  When you select something with a drop down, before you get to select an option, the screen blinks, and you have to start over with the drop down.  Generally this happens 3 times, before you can actually select what you want.  It's not predictable, to recreate for a movie, or anything.  We aren't sure if its an NX issue, or a Windows 8/10 issue.  Every user here has the issue.

-Dave
NX 11 | Teamcenter 11 | Windows 10
15 REPLIES

Re: Drop down menu blinking

Siemens Honored Contributor Siemens Honored Contributor
Siemens Honored Contributor

Is it workstation / user / menu specific?
Have you tried reinstalling the graphics driver?

Regards, Ben

Re: Drop down menu blinking

Gears Phenom Gears Phenom
Gears Phenom

Not menu specific.

 

Not workstation, or user specific either Smiley Happy

 

It's only with NX too, other drop downs in other software behave.  I would describe it as the drop down taunting you, it drops, and just as your about to get to the selection, its gone.  This happens 3ish times.  I'm not sure if its a time window, or a number of attempts to select thing, because some users say the number of tries varies.

 

 

https://media1.tenor.com/images/7ca52a09f2756728607ab131016f9f2b/tenor.gif?itemid=5254164

 

-Dave
NX 11 | Teamcenter 11 | Windows 10

Re: Drop down menu blinking

Legend
Legend

Yes, we had that once, it was caused by a fault in Group Policy Processing. Have your IT check.

Re: Drop down menu blinking

Gears Phenom Gears Phenom
Gears Phenom

Just to add a bit more information, it also does it on the right click menu, not always, but randomly to annoy you.

-Dave
NX 11 | Teamcenter 11 | Windows 10

Re: Drop down menu blinking

Gears Phenom Gears Phenom
Gears Phenom

Interesting, I will pass that along to them.

-Dave
NX 11 | Teamcenter 11 | Windows 10

Re: Drop down menu blinking

Pioneer
Pioneer

Hi @DaveK,

We're experiencing the same problem since our migration to Nx11 which was last April.

I think only the user using Win10 workstations are experiencing the issue. As the IT is switching more and more workstations to Win10, we're getting more complaints about this phenomenon. Furthermore, as it's not easy to capture, I did not do anything about it when it began. Finding your post is a "good" news.

Have you found anything or are you still expriencing it ?

Thank you very much,

Best regards,

Frédéric.

Re: Drop down menu blinking

Gears Phenom Gears Phenom
Gears Phenom

We are still experiencing it.  It is so random, and unpredictable, we have pretty much given up on trying to capture it on video.  I think we would have to just start recording at the begining of the day.

 

Pretty much everyone here i on Win 10 now, and pretty much everyone has experienced the blinking.  3 times seems to be the pattern, but there is some debate on that, and may be tied to how fast you are with the mouse.  As an experiment, when I get the first 'flicker', I've stopped moving the mouse for a couple seconds, and then it has not flickered.  My guess is, Windows 10 is doing something, and if you move the mouse in NX during that time, you get flickers.

 

Very strange, "undocumented feature" Smiley Happy

-Dave
NX 11 | Teamcenter 11 | Windows 10

Re: Drop down menu blinking

Pioneer
Pioneer

Thank you for your answer.

 


@DaveK wrote:

I think we would have to just start recording at the begining of the day.

 


That's what I was beginning to think..

 


@DaveK wrote:

 As an experiment, when I get the first 'flicker', I've stopped moving the mouse for a couple seconds, and then it has not flickered.  My guess is, Windows 10 is doing something, and if you move the mouse in NX during that time, you get flickers.

 


We experience the same behaviour. What's strange is that I do not have this behaviour in any other application. It seems to be linked to the couple NX/Win.

 

Have you tried to raise an IR about this ? I was reluctant to do it without any "proof" or "support".

Best regards,

Frédéric.

Re: Drop down menu blinking

Gears Phenom Gears Phenom
Gears Phenom

I just looked thru my IR's, and I don't see one, and thinking back, I think I was of the same mind set as you...how do I explain this, when I can't repeat it at will, or capture it on video?  My hope was this thread on here would help, maybe find other users with the issue, or Siemens PLM employees that have seen the anomoly.

-Dave
NX 11 | Teamcenter 11 | Windows 10