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Error durring import IGES file

Pioneer
Pioneer

Hello to all,

Today, I am not able to open any iges file and everytime I am getting the errror from the image bellow. Could someone explain me why this happened and how to solve it?

I am using NX 11.0.2.7 on Windows 10 x64 system.

 

iges import error.PNG

Any help is very appreciated.

12 REPLIES

Re: Error durring import IGES file

Siemens Phenom Siemens Phenom
Siemens Phenom

Hello @danijelVR,

 

I've seen this error message before... In that case it was very particular for NX 9.0, and was fixed in XN 9.0.1.

Please make sure the model is correct, and does for example contain geommetry.

 

There should also be a logfile created, I believe in the same directory as the iges part. Does this contain any usefull information?

 

If possible I would suggest you post an example iges file here, so we can check.

 

Kind regards,

 

Dennis

Dennis de Brouwer
Application Support Engineer
GTAC EMEA - Siemens Industry Software

Re: Error durring import IGES file

Pioneer
Pioneer

Hello @DennisdeBrouwer,

The model is very simple. An extruded circle that I created and exported from Inventor to make sure that NX has a problem to import any other iges. I noticed that this happened after installing 11.0.2.7 update.

Here is a model and log file.

Re: Error durring import IGES file

I am able to open/import the part in NX 11.0.2.7 MP2 without any problem.

Ganesh Kadole, QA Analyst (PLM), SQS
Testing: NX 10 | NX 11 | TCIN
TC 11.2 | TC Vis 11.3 | AWC 3.2

Re: Error durring import IGES file

Valued Contributor
Valued Contributor
Hello

I suggest to open an IR, I couldn't open the file, too.


Meinolf, , Leistritz Turbinentechnik GmbH


Production: NX10.0.3, TC 10.1.4

Testing:NX11 Beta

Re: Error durring import IGES file

Pioneer
Pioneer

Hello @Triumphator,

Would you like to explain me how to do that?

 

Best,

Danijel

Re: Error durring import IGES file

Siemens Phenom Siemens Phenom
Siemens Phenom

Hmm strange... I have just tried both, file open and import, and both work just fine in NX 11.0.2 and NX 11.0.2 MP2.

 

So there must be something different, somewhere in your settings.

If I compare your log file to mine. ass is the same, untill the point:

 

! INFO-     Filing Part ..: C:\Temp\Community\Part1\Part1.prt

 

Here your log file ends, mine continues with the following:


! SUMMARY-   
! SUMMARY-  Summary of Unigraphics Input Entities
! SUMMARY-   
! SUMMARY-  Entities Processed             Count
! SUMMARY-  ------------------             -----
! SUMMARY-  Part Attribute ..............:     6
! SUMMARY-  Solid .......................:     1
! SUMMARY-                                 -----
! SUMMARY-  Total                              7
! INFO-      
! INFO-     End of Translation: 23-OCT-2017  9:45:28 AM
! INFO-     

 

It looks like, it hangs somewhere. I would indeed suggest to file an IR, so we can investigate properly.

 

Kind regards,


Dennis

Dennis de Brouwer
Application Support Engineer
GTAC EMEA - Siemens Industry Software

Re: Error durring import IGES file

Pioneer
Pioneer

Hello @DennisdeBrouwer,

I thought maybe it is caused by my firewall or antivirus so I have disabled them for a moment but still the same. Also, I have removed NX 11.0.0 totally and reinstalled it again, but still the same.  After that I have updated NX again to v 11.0.2.7 but it has not solved the issue.

 

What next?

Re: Error durring import IGES file

Siemens Phenom Siemens Phenom
Siemens Phenom

Hello @danijelVR,

 

I don't know if you are supported directly or via a reseller. If you are supported by a reseller, report this isuse to him, so they can try to figure out where it goes wrong. If it's a setting of some sort, they'll figure it out. If it is a defect in the software, they will report it to us, and development will come with a fix.

 

If you are supported directly by us. Contact Siemens, either by phone, or via our website. Details on contact information can be found on our site: Siemens.com/gtac.

 

Kind regards,

 

Dennis

Dennis de Brouwer
Application Support Engineer
GTAC EMEA - Siemens Industry Software

Re: Error durring import IGES file

Valued Contributor
Valued Contributor

You need to login to the GTAC site, look at the screenshots.

 

 GTAC_IR_Creation_2.PNGGTAC_IR_Creation_1.PNG


Meinolf, , Leistritz Turbinentechnik GmbH


Production: NX10.0.3, TC 10.1.4

Testing:NX11 Beta