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Logo Loading Problem

Creator
Creator

I suddenly have this error today. pls help me how to fix this.

 

i cant normally close NX software because of this pop up error. i have to use cntl+del to shut down NX. 

 

8 REPLIES

Re: Logo Loading Problem

Solution Partner Legend Solution Partner Legend
Solution Partner Legend

Hi Fly,

 

What was said in the log file?

Also do you have the NX .NET Author License?

 

~Sen

Re: Logo Loading Problem

Siemens Legend Siemens Legend
Siemens Legend

The message includes" \ugimw\ ", Do you have/use Imageware ?

 have you done anything related to this folder ?

 

Regards,

 Tomas

 

Re: Logo Loading Problem

Creator
Creator
where can i see the log file?

sorry for this newbie question.

Re: Logo Loading Problem

Creator
Creator
hi Tomas,

no i didnt do anything.

but now it is working fine. i used the CD for update maintenance and now i dont have that pop up error.

Re: Logo Loading Problem

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

fLY wrote:
where can i see the log file?


The log file can be viewed at (NX10)

Menu -> Help -> Log file

 

If your NX session crashed, or is hung, so you can't do that, the log file is in your %TMP% folder (on Windows, typically C:\Users\[your username here]\AppData\Local\Temp)

Look for .syslog files - the newest is (probably) the one you want.

Ken Akerboom Sr CAx Systems Engr, Moog, Inc.
Production: NX10.0.3.5 MP16/TC11.2
I'd rather be e-steamed than e-diseaseled


Re: Logo Loading Problem

Creator
Creator

thank you for the reply.

 

Ken_A. i didnt see any .syslog on my temp folder. if i can find this syslog what should i do next?

 

 

Re: Logo Loading Problem

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Note normally (if there were no major issues) the syslog is deleted when NX exits.

You can force saving the syslog by setting the ENV variable

UGII_KEEP_SYSTEM_LOG=yes

 

Ken

 

Ken Akerboom Sr CAx Systems Engr, Moog, Inc.
Production: NX10.0.3.5 MP16/TC11.2
I'd rather be e-steamed than e-diseaseled


Re: Logo Loading Problem

Creator
Creator
so far after i updated the maintenance cd, it works fine now. thanks a lot ken