Cancel
Showing results for 
Search instead for 
Did you mean: 

NX 11 license error

Experimenter
Experimenter

I have inherited a license server, and I am currently working with a user who is unable to launch UG NX11 from two computers, however, the user is able to launch older versions of the application without a problem.  We have updated the license file but trying to read through the file is not very easy.  He is getting an error "License Server machine is down or not responding.  Check that SPLM_License_SErver is set correctly. [-96].  I can see from the LMUTIL that other users are checking out licenses (I think for UG NX11).

 

any assistance would be greatly appreciated!

5 REPLIES

Re: NX 11 license error

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Did you upgrade the license server software itself?

Typically new NX versions require both new license server software, AND a new license file.

 

Did you look on the *license server* log file (typically ugslmd.log) on the license server, to make sure the client was talking to the correct server?

 

 

Ken Akerboom Sr CAx Systems Engr, Moog, Inc.
Production: NX10.0.3.5 MP16/TC11.2
I'd rather be e-steamed than e-diseaseled


Re: NX 11 license error

Experimenter
Experimenter

The client is able to connect with older versions (NX 10, NX 9) from the same computer, so I am thinking this may be our license file, although we received a new one 4 months ago.  I can't seem to track down a release date for NX 11.

Re: NX 11 license error

Gears Phenom Gears Phenom
Gears Phenom

NX 11 came out in the August time frame.

-Dave
NX 11 | Teamcenter 11 | Windows 8.1

Re: NX 11 license error

Experimenter
Experimenter

Ahhh, Thanks, DaveK!  That may be the problem, our license file is from July!

Re: NX 11 license error

Solution Partner Experimenter Solution Partner Experimenter
Solution Partner Experimenter

1. Make windos firewall & antivirus off. (Both in server & client)

2. Check in client pc wheather its pinging to server or not.

3. Go to UAC setting and make it "never notify"

You should check it when license file is configured properly & re reading in LMTOOLS.