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NX-12 connection to license servers over VPN

Experimenter
Experimenter

Hello All,

 

I have some users who use NX-12 tool inside office and can communicate to the license server when they are connected directly with the office's network.

 

But when they go outside office and use VPN to use NX-12 tool, they are facing issue like cannot connect to license server.

 

This issue has been seen for windows-7 users so far and not for windows-10 users.

 

Any suggestions, what could be the issue?

 

Thanks!!

15 REPLIES 15

Re: NX-12 connection to license servers over VPN

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Have you set up the license file as below?

SERVER YourServer COMPOSITE=YourCID 28000                                
VENDOR ugslmd PORT=27999                                                        

Are both posts open on your firewall?

The ports can vary, but usually these are used.

Is there no other program using one of the ports via VPN?

Stefan Pendl, Systemmanager CAx, HAIDLMAIR GmbH
Production: NX10.0.3, VERICUT 8.2, FBM, MRL 3.1.7 | TcUA 10.1 MP7 Patch 0 (10.1.7.0) | TcVis 11.4
Development: C (ITK), .NET, Tcl/Tk Testing: NX12.0 | AWC 3.4 Preparing: NX12.0

Employees of the customers, together we are strong Smiley Wink
How to Get the Most from Your Signature in the Community
NX Customization - Best Practice Guide

Re: NX-12 connection to license servers over VPN

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Also verify the ENV variable SPLM_LICENSE_SERVER (on the client) points to a "fully qualified domain name" (FQDN)

 

E.g. "28000@yourserver" may not work over VPN, as it cannot be resolved.

whereas "28000@yourserver.yourcompany.com" may...

 

 

 

Ken Akerboom Sr CAx Systems Engr, Moog, Inc.
Production: NX10.0.3.5 MP16/TC11.2
I'd rather be e-steamed than e-diseaseled


Re: NX-12 connection to license servers over VPN

Phenom
Phenom

28000@[ip address] works for me reliably

 

Re: NX-12 connection to license servers over VPN

Experimenter
Experimenter

Hello,

 

Sorry i didn't get what is YourCID here?

Could you pls tell me so that i can try this workaround.

 

Thanks!!

Re: NX-12 connection to license servers over VPN

Experimenter
Experimenter

I can try this,

 

Thanks!!

Re: NX-12 connection to license servers over VPN

Siemens Phenom Siemens Phenom
Siemens Phenom

@Amit_Sharma :

 

"YourCID" = the unique Composite ID for the machine you run the license server on (you would have used this CID  when you requested your license to be created). It will be a long hexdecimal string.

Re: NX-12 connection to license servers over VPN

Pioneer
Pioneer

Hello we had the same issue with VPN and overseas license borrowing.

The solution was to set the below shown system variable to increase the Flexlm timeout.

FLEXLM_TIMEOUT=100000000

 

The problem is that the flexlm timeout is too low with slow network connection.

 

Best regards

 

Klaus

Re: NX-12 connection to license servers over VPN

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Could you post the server and vendor lines of your license file with the sensitive data (server name and CID) removed, similar to the way I have done it. This will show if the license file is set up correctly.

Stefan Pendl, Systemmanager CAx, HAIDLMAIR GmbH
Production: NX10.0.3, VERICUT 8.2, FBM, MRL 3.1.7 | TcUA 10.1 MP7 Patch 0 (10.1.7.0) | TcVis 11.4
Development: C (ITK), .NET, Tcl/Tk Testing: NX12.0 | AWC 3.4 Preparing: NX12.0

Employees of the customers, together we are strong Smiley Wink
How to Get the Most from Your Signature in the Community
NX Customization - Best Practice Guide

Re: NX-12 connection to license servers over VPN

Pioneer
Pioneer

Hello Stefan,

 

below is the information you requested.

 

SERVER XXXXXXXX COMPOSITE=XXXXXXXX 28000                                     
VENDOR ugslmd 

Like I said, this works for all of my collegues overseas and also connected via a slow VPN.

I usually provide a batch file to set the variable and load LicensingTool.exe to setup/borrow a licenses.