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NX assembly display error

Hello,

 

When an user tries opening an assembly from NX, he gets some shape structures in his assembly.

For all assemblies he's opening from NX, the same error is coming.

 

But the same assemblies can be viewed without any issues by others.

Can someone help me understand how to resolve this issue?

 

Thanks in advance.

 

6 REPLIES

Re: NX assembly displays unwanted designs

Siemens Phenom Siemens Phenom
Siemens Phenom

Hello @Hariharan_SMG,

 

In case of displaying issues. Always first look at your Graphics card. What card is this user using, is it ceritfied? and have you updated the drivers?

 

Kind regards,


Dennis

Dennis de Brouwer
Application Support Engineer
GTAC EMEA - Siemens Industry Software

Re: NX assembly displays unwanted designs

Hello @DennisdeBrouwer,

 

The user is using the same graphics card as other users (used uniformly for all users).

And it was recently updated.

 

Are there any other thing need to be checked?

 

Thanks\

Capture.JPG

Re: NX assembly displays unwanted designs

Gears Phenom Gears Phenom
Gears Phenom

Maybe the computer assembly load options are loading lightweight files, vs other machines not loading lightweight.  OR the other way around.  If you right click on one of the big triangles, can you set it to show exact?  Just a thought. 

Re: NX assembly displays unwanted designs

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Are they all on EXACTLY the same version of NX (base release + MR + MP, as applicable)

 

 

Ken Akerboom Sr CAx Systems Engr, Moog, Inc.
Production: NX10.0.3.5 MP16/TC11.2
I'd rather be e-steamed than e-diseaseled


Re: NX assembly displays unwanted designs

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

See the following link for certified graphics chips/drivers for NX. I may have missed it, but I didn't see intel HD graphics 2000 on the list.

https://www.plm.automation.siemens.com/en/support/gtac/#lightview%26url=/en_us/Images/Graphics_Certi...

 

Check the version of the graphics driver on the one that works vs. the one that doesn't. Perhaps updating (or rolling back) to the same version will fix the issue.

Re: NX assembly displays unwanted designs

Siemens Phenom Siemens Phenom
Siemens Phenom

Hello @Hariharan_SMG,

 

@cowski1 is correct. As far as I know the Intel graphics cards are not the best cards fro NX modeling. And not certified. Except for the P range models.

 

If you have other users that work fine with these cards, you should use the same driver version, and check for any graphics card settings that might have been altered on this system.

 

Kind regards,


Dennis

Dennis de Brouwer
Application Support Engineer
GTAC EMEA - Siemens Industry Software