Cancel
Showing results for 
Search instead for 
Did you mean: 

NX10 help stopped working

Solution Partner Genius Solution Partner Genius
Solution Partner Genius

Hello everyone!

 

My NX10 help stopped working.

 

HTTP ERROR 500

Problem accessing /tdoc/nx/10/nx_help/. Reason:

Server Error
Caused by:

org.apache.jasper.JasperException: PWC6033: Error in Javac compilation for JSP

PWC6199: Generated servlet error:
The type java.io.ObjectInputStream cannot be resolved. It is indirectly referenced from required .class files

 

I have seen a solution here, suggesting to install Java 7. Surely this not be true, because it worked pretty well with Java 8 not long ago? How to fix the problem?

 

I am not being bashful, but endless problems with NX help are really annoying...

4 REPLIES

Re: NX10 help stopped working

Solution Partner Phenom Solution Partner Phenom
Solution Partner Phenom

download the new version 2.0 documentation server from the Siemens download site and it will fix the issue.

 

Anthony Galante, Senior Support Engineer
PhoenxPLM
24 versions of NX installed: NX4 to NX12, plus TC11.2

Re: NX10 help stopped working

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

With JRE 8u91 you need to install Documentation Server v2.0 available from the download center at GTAC.

Documentation Server v1.0 only works up to JRE 8u77.

Stefan Pendl, Systemmanager CAx, HAIDLMAIR GmbH
Production: NX10.0.3, VERICUT 8.1, FBM, MRL 3.1.7 | TcUA 10.1 MP7 Patch 0 (10.1.7.0) | TcVis 11.4
Development: C (ITK), .NET, Tcl/Tk Testing: NX12.0 | AWC 3.4 Preparing: NX12.0

Employees of the customers, together we are strong Smiley Wink
How to Get the Most from Your Signature in the Community
NX Customization - Best Practice Guide

Re: NX10 help stopped working

Solution Partner Genius Solution Partner Genius
Solution Partner Genius

Thank you! Was it in SFB mail? I normally pay attention to it, but evidently missed the one about server.

 

Still, it is really weird that the same programmers who are capable of writing NX somehow are incapable of writing a consistently working tool for search through text files.

Highlighted

Re: NX10 help stopped working

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

The number was SFB-ALL-10621.

Stefan Pendl, Systemmanager CAx, HAIDLMAIR GmbH
Production: NX10.0.3, VERICUT 8.1, FBM, MRL 3.1.7 | TcUA 10.1 MP7 Patch 0 (10.1.7.0) | TcVis 11.4
Development: C (ITK), .NET, Tcl/Tk Testing: NX12.0 | AWC 3.4 Preparing: NX12.0

Employees of the customers, together we are strong Smiley Wink
How to Get the Most from Your Signature in the Community
NX Customization - Best Practice Guide