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NX12 license error -10097

Hello,

 

I've run into a problem for which I can't seem to figure out a way to handle.

When starting NX12 I get a "NX Initialization Error":

"License Error, The version of the server_id feature is incompatible with application's product version [-10097]"

 

Or as it's stated in syslog:

"License Error, Product version is incompatible with version of server_id feature on license server."

 

My license servers are working fine with NX11, and as far as I know there shouldn't be any news to licensing for NX12. It's however stated in NX12 Release Notes:

"NX 12 requires and tests for the latest version of the ugslmd vendor daemon. This vendor daemon is supplied with NX 12 and must be installed and initiated prior to starting NX 12. If an older daemon is utilized, a generic NX License Error dialog box is displayed during start-up. In addition, the syslog will contain an error message that the daemon version is older than the client."

 

Any suggestions on how to address this?

3 REPLIES

Re: NX12 license error -10097

Esteemed Contributor
Esteemed Contributor

Make sure to install the latest license server, which is version 8.2.5 available at https://download.industrysoftware.automation.siemens.com/download_splm_license_server.PNG

 

Or you install the one shipping with the NX installation, which is version 8.2.4.

Stefan Pendl, Systemmanager CAx, HAIDLMAIR GmbH
Production: NX10.0.3, VERICUT 8.0, FBM, MRL 3.1.4 | TcUA 10.1 MP7 Patch 0 (10.1.7.0) | TcVis 10.1
Development: VB.NET, Tcl/Tk    Testing: NX12.0

How to Get the Most from Your Signature in the Community

Re: NX12 license error -10097

Solution Partner Phenom Solution Partner Phenom
Solution Partner Phenom
Do you also have the NX12 license file?

Ruud van den Brand
Pre-sales NX CAD
cards PLM Solutions

Re: NX12 license error -10097

Esteemed Contributor
Esteemed Contributor

Yes, I have set up 3 license servers with SPLM license server v8.2.5 and the NX12 (v32) license files.

Stefan Pendl, Systemmanager CAx, HAIDLMAIR GmbH
Production: NX10.0.3, VERICUT 8.0, FBM, MRL 3.1.4 | TcUA 10.1 MP7 Patch 0 (10.1.7.0) | TcVis 10.1
Development: VB.NET, Tcl/Tk    Testing: NX12.0

How to Get the Most from Your Signature in the Community