Where are you from? as when i look at you path, where you are saving the part, it contains real strange characters. This does not look to be right. So what are your system settings.
But I would Contact GTAC, so we can have a better look. Provide the Syslog files, so we can investigate this issue.
Easiest way is to go to "File --> Help --> Generate Support logs for IR/PR" and press Collect the logs.