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Problem with license server

Solution Partner Creator Solution Partner Creator
Solution Partner Creator

Hello,

 

We have recently upgraded our license server with new hard ware and Windows Server Software 2012 R2 Essentials.

 

I need to confirm if the PLM License Server for NX (ver 6.4) is compatible with the above Windows Server.

 

I have already tried to install the License server ver. 6.4 but I get the error duirng the console installation that "Installer Can be run on this System".

 

Any help/idea is appreciated.

 

Best regards,

Riaz

8 REPLIES

Re: Problem with license server

Siemens Phenom Siemens Phenom
Siemens Phenom

Have you talked to GTAC about this yet?

John R. Baker, P.E. (ret)
EX-Product 'Evangelist'
Irvine, CA

Re: Problem with license server

Siemens Valued Contributor Siemens Valued Contributor
Siemens Valued Contributor

Riaz:

 

I helped a customer recently who was working on WS 2012R2. It's so new he had to do a few things manually to get all his components properly working (he was trying to setup I-deas 6.4translations, but the Licensing bit is the same as NX 9).

 

As suggested by John, search GTAC, specifically try the string "Windows Server 2012R2".

 

There should be a number of articles returned, most of which discuss tips to get Licensing running. There was at least one that I saw that seems to meet your case, in which the solution was not to use that UI mode.

 

I won't try to repeat all the details here since there are elseshwere on GTAC.

 

Hope that helps.

 

Regards,

Pat McManus
Sr. Technical Consultant
NX Development, Major Accounts and Migration
pat.mcmanus@siemens.com

 

Re: Problem with license server

Siemens Phenom Siemens Phenom
Siemens Phenom

Hello Riaz,

 

To make it a bit easier:

Officially Windows Server 2012 is not (yet) supported:

http://solutions.industrysoftware.automation.siemens.com/view.php?si=001-7188637

 

But there is a way which should work, in order to get around this issue:

https://solutions.industrysoftware.automation.siemens.com/docs/newsletter/splm-license-server-instal...

 

Kind regards,

 

Dennis

 

Dennis de Brouwer
Application Support Engineer
GTAC EMEA - Siemens Industry Software

Re: Problem with license server

Solution Partner Creator Solution Partner Creator
Solution Partner Creator

Hello Dennis,

 

Thanks a lot for the response. The documentt was helpfull in installing the license server.

 

Once agian thanks a lot.

 

Best regards,

 

Riaz Ur-Rehman

Re: Problem with license server

Experimenter
Experimenter

Hi Dennis,

 

I'm experiencing similar issues with Licence server 6.4.2.1 on Windows 10. The article you attached earlier is not available.  Do you have any suggestions about this error? Thanks for your help!

 

Best,

Chao

 

Re: Problem with license server

Siemens Valued Contributor Siemens Valued Contributor
Siemens Valued Contributor

Hi Chao!

 

 

First thing to look at: IIRC, Installer requires Java, so make sure you have a newer version installed.

 

Next, to save you trouble: what version of NX are you trying to run?

 

You are adding to a pretty old posting, that was talking specifically about Win Server 2012.

 

The case with Win 10 could be quite different.

 

NX is not certified on Win 10 until NX 10.0.3 or later.

 

I don't recall what version of License Server NX 10 required, but thought it would be newer than 6.4.2.1, which seems a bit old?

 

Your best bet is to try downloading the latest License Server (currently 8.2.5) for use on Win 10.

 

HIH.

 

Pat

Re: Problem with license server

Experimenter
Experimenter

Hi Pat,

 

Thank you for your reply. The latest license server works.

 

Chao

Re: Problem with license server

Siemens Phenom Siemens Phenom
Siemens Phenom

Hello Chao,

 

I see you have already solved the issue. Great.

Not sure why you don't see the documents that I linked, as they opened just fine for me.

Could be, that you have a (Webkey) account only valid for the Community site, not for the Solutions center. Else it should work just fine.

 

Kind regards,

 

Dennis

Dennis de Brouwer
Application Support Engineer
GTAC EMEA - Siemens Industry Software