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Re: error in updating NX11 to 11.1

Siemens Phenom Siemens Phenom
Siemens Phenom

Hello @karthik6,

 

Coluld you please try the following steps:

 

Go to the following folder:

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Siemens NX 11.0\NX Tools

 

In here you will find "Command Prompt", right click on this, and select "run as administrator"

A command prompt should open.

 

Now go the folder you have posted in 2.png --> this is the folder in the extracted zip file.

I believe in your case this is:
D:\nx-11.0.1- nxdocs\dvdrom1101_docs\nxhelp_update1101

 

In here you see the following file: nxdocs_update and behind this you see for a type: "Windows Batch file".

Drag and drop this file in the Command prompt you just opened.

 

Press enter to run the update. Does this now work?

 

Kind rergards,

Dennis de Brouwer
Application Support Engineer
GTAC EMEA - Siemens Industry Software

Re: error in updating NX11 to 11.1

Solution Partner Valued Contributor Solution Partner Valued Contributor
Solution Partner Valued Contributor

Hello @DennisdeBrouwer

    It's not recognizing the batch file,,, take a look at this

Re: error in updating NX11 to 11.1

Siemens Phenom Siemens Phenom
Siemens Phenom

Hello @karthik6,

 

It looks like you have a general issue in Windows, and your Path variable does not seems to be set correct.

Google is your best friend here Smiley Happy
Just found 2 options, which explain the same, look which one works best for you (or google your own solution)
http://helpdeskgeek.com/how-to/fix-not-recognized-as-an-internal-or-external-command/

or
https://community.spiceworks.com/how_to/36697-how-to-fix-not-recognized-as-an-internal-or-external-c...

 

After correcting this, does it now work?

 

Kind regards,

 

Dennis de Brouwer
Application Support Engineer
GTAC EMEA - Siemens Industry Software

Re: error in updating NX11 to 11.1

Solution Partner Valued Contributor Solution Partner Valued Contributor
Solution Partner Valued Contributor

Hello @DennisdeBrouwer

   This is my path given in my computer,else i can give access to my  system if you want  to look into it.

Re: error in updating NX11 to 11.1

Siemens Phenom Siemens Phenom
Siemens Phenom

In this window with the path variable you are showing, just add

C:\Windows\system32;

 

Add it in front of waht you are showing C:\Program Files\..... Don't forget to include the ";".

 

So it shows as: C:\Windows\system32;C:\Program Files\............

Press OK, and don't forget to close the other windows with OK, and retry the update.

 

Dennis de Brouwer
Application Support Engineer
GTAC EMEA - Siemens Industry Software

Re: error in updating NX11 to 11.1

Solution Partner Valued Contributor Solution Partner Valued Contributor
Solution Partner Valued Contributor

@DennisdeBrouwer,

   Now in the command window i'm getting this message so without this i could not run the batch file.And whenever i'm trying to open help i'm getting this error.

 

 

Thanks for the continuous suport mate Smiley Happy

Re: error in updating NX11 to 11.1

Siemens Phenom Siemens Phenom
Siemens Phenom

Not sure what you have tried. Because, you fixed the windowns command prompt issue.
Have you now also tried to run the update once more? Because I think it will now properly run.

So when you have the command window open. Have you also tried the following steps:

Now go the folder you have posted in 2.png --> this is the folder in the extracted zip file.

I believe in your case this is:
D:\nx-11.0.1- nxdocs\dvdrom1101_docs\nxhelp_update1101

 

In here you see the following file: nxdocs_update and behind this you see for a type: "Windows Batch file".

Drag and drop this file in the Command prompt you just opened.

 

Press enter to run the update. Does this now work?

Now go the folder you have posted in 2.png --> this is the folder in the extracted zip file.

I believe in your case this is:
D:\nx-11.0.1- nxdocs\dvdrom1101_docs\nxhelp_update1101

 

In here you see the following file: nxdocs_update and behind this you see for a type: "Windows Batch file".

Drag and drop this file in the Command prompt you just opened.

 

Press enter to run the update. Or did you already ran the update.

 

If you have udated this, what do you see when you put in the following URL:
http://localhost:8282/data_services/

 

Kind regards,

Dennis de Brouwer
Application Support Engineer
GTAC EMEA - Siemens Industry Software

Re: error in updating NX11 to 11.1

Solution Partner Valued Contributor Solution Partner Valued Contributor
Solution Partner Valued Contributor

Thanks @DennisdeBrouwer it's working now..and suddenly due to hradware problem i've changed my laptop and i got a new license file based on compisite id and when i'm trying to open nx this is the error i'm getting and splm server is not starting and when i'm startng the sever this is the error i'm getting can u help me with this.

Re: error in updating NX11 to 11.1

Siemens Phenom Siemens Phenom
Siemens Phenom

Hello @karthik6,

 

This looks like a "rights" issue. When you run this License server installer. did you run this as administrator?

 

So right click the installation file, and select "Run as administrator". Even though you are a local admin, this way of starting the installation, will give you some extra rights.

 

(uninstall the license server first, so the service is removed, and recreated again).

 

I hope this helps.

 

Kind regards,

Dennis de Brouwer
Application Support Engineer
GTAC EMEA - Siemens Industry Software

Re: error in updating NX11 to 11.1

Solution Partner Valued Contributor Solution Partner Valued Contributor
Solution Partner Valued Contributor

As you said i've unistalled and installing ther server and this dialogue box got popped up. actually what is vendor  daemon  and how long will it take becoz its already passed 10min stil .