in which version of NX are you working?
the manual is based on a version before NX9.
The ribbon bar is started in NX9 and here is the menu files also been changed.
it is possible that u see the tools by clicking on the menu button.
To get the tools on a ribbon bar u can try to go to customize and see if you can find the tools there.
Check there in the tab commands the menu and classic toolbars.
I would work with Kisssoft.
They should know what they are trying to do, so they *should* know how to fix it.
Production: NX10.0.3.5 MP16/TC11.2
I'd rather be e-steamed than e-diseaseled