Cancel
Showing results for 
Search instead for 
Did you mean: 

translators do not work from within NX11 but they do from the start menu

Pioneer
Pioneer

screen.jpg

12 REPLIES

Re: translators do not work from within NX11 but they do from the start menu

Siemens Phenom Siemens Phenom
Siemens Phenom

Hi @vcohen,

 

Are you using Window 10?

Are you getting any errors, e.g. C++ error?

 

It could be related to this: SFB-NX-8001780

 

Regards, Ben

Re: translators do not work from within NX11 but they do from the start menu

Pioneer
Pioneer

I am on Windows 10 but we are also seeing it on our Windows 7 workstations.

 

Windows 10 workstation has a Nvidia Quadro P5000 382.59 NX11.0.2.7 MP5

 

Windows 7 workstation has a Nvidia Quadro M5000 382.59 NX11.0.2.7 MP6

 

I am not getting any errors.

It just briefly flashes the black command prompt window then goes away.

Re: translators do not work from within NX11 but they do from the start menu

Siemens Legend Siemens Legend
Siemens Legend
I think you should call GTAC and have a syslog ( from a session where the translators did not start) ready.

Regards,
Tomas

Re: translators do not work from within NX11 but they do from the start menu

Siemens Phenom Siemens Phenom
Siemens Phenom

I don't think it's the driver issue as the external translators are working and typically you see the C++ error in the command window.  Can you try running NX as an administrator and see if the translators work (i.e., right mouse click the NX icon and choose "Run as adminstrator").

Re: translators do not work from within NX11 but they do from the start menu

Pioneer
Pioneer

I tried run as admin but same result. Thanks

Re: translators do not work from within NX11 but they do from the start menu

Legend
Legend

Same problem here, I guess IT pushed out the update late.

The instructions in SFB-NX-8001780 don't seem to fix it.

Rob Newcomb, CAD/CNC/Simulation manager
Elmhirst Industries, Specializing in Prototype sheet metal stampings and assemblies

Production: NX 11.0.2.7 / Autoform r7 /WorkNC 2018 r2
Testing:NX12.0.1.
PC: Rave Cadbeast: Intel(R) i7-4790K CPU @ 4.GHz /32gb ram /NVIDIA Quadro P2000 on Win10 Pro

Re: translators do not work from within NX11 but they do from the start menu

Gears Esteemed Contributor Gears Esteemed Contributor
Gears Esteemed Contributor

Are you sure the old driver "sticks" and the Windows update doesn't just re-apply the new driver?

Ken Akerboom Sr CAx Systems Engr, Moog, Inc.
Production: NX10.0.3.5 MP16/TC11.2
I'd rather be e-steamed than e-diseaseled


Re: translators do not work from within NX11 but they do from the start menu

Pioneer
Pioneer

We first brought the video driver down to an older version.

Then we found that the group policy we configured was blocking it.

We unlinked the ransomware GPO and then updated the Group Policy on the server and it fixed it.

Re: translators do not work from within NX11 but they do from the start menu

Legend
Legend
Gtac asked me for more info, the upgraded to a PR.

If I copy/paste your comment and send it to our IP people should they know what to do?
Rob Newcomb, CAD/CNC/Simulation manager
Elmhirst Industries, Specializing in Prototype sheet metal stampings and assemblies

Production: NX 11.0.2.7 / Autoform r7 /WorkNC 2018 r2
Testing:NX12.0.1.
PC: Rave Cadbeast: Intel(R) i7-4790K CPU @ 4.GHz /32gb ram /NVIDIA Quadro P2000 on Win10 Pro