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HTTP ERROR 500

can you help me solve this problem?
Chinese document can't work in win10.the error message show as below:
################################################
HTTP ERROR 500
Problem accessing /tdoc/nx/10/nx_help/. Reason:
Server Error
Caused by:
java.lang.NullPointerException: Default language is 'en_US' and no valid language was found for D:/Program Files/Siemens/PLM Documentation Server/Collections/nx/10/nx_help. Add any missiong languages to your browser.

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