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How do I change my e-mail address for notifications.

I need to change my e-mail address for notifications because I am changing jobs. I don't see anywhere to change it.

9 REPLIES

Re: How do I change my e-mail address for notifications.

up !

 

i have this problem also

 

thanks 

@mkn

Re: How do I change my e-mail address for notifications.

You should contact GTAC to have them update your email address and webkey information.

Re: How do I change my e-mail address for notifications.

Perhaps the "update account" link found on this page:

https://www2.industrysoftware.automation.siemens.com/webkey/

Solution
Solution
Accepted by topic author diamond3210
‎12-13-2016 09:07 AM

Re: How do I change my e-mail address for notifications.

Currently, there is an easy option for this on your "My settings" page: My settings

 

Kind regards,

Thomas Musters, Virtual Reality development for Design & Engineering, ASML


Production: {NX9, VisMockup, Unity}

Development: {C#, Java, VB} Testing: {-none-}

Re: How do I change my e-mail address for notifications.

It's true that you can change your email address in your settings on the Community. However, that change will revert the next time you login, if you have a Webkey and that Webkey has a different email. To update the Webkey email, you can use this link: https://www2.industrysoftware.automation.siemens.com/webkey/update.jsp 

 

Katie



If you find my post helpful, please mark it as an "Accepted Solution".

Re: How do I change my e-mail address for notifications.

They just added that recently, I had to call GTAC.

Thanks

Re: How do I change my e-mail address for notifications.

"Currently, there is an easy option for this on your "My settings" page: My settings"

 

yes but no effect

 

@KSaxton, your link is dead "Error 404--Not Found"

 

thanks

 

@mkn

Re: How do I change my e-mail address for notifications.

If your account here is tied to a Webkey, it will always use the Webkey email address. That's why it seems like it doesn't work.

 

The page does exist, but I guess direct linking to it doesn't work right. Sorry about that. You can visit https://www2.industrysoftware.automation.siemens.com/webkey/ and click "Update", as someone posted above.

 

Katie



If you find my post helpful, please mark it as an "Accepted Solution".

Re: How do I change my e-mail address for notifications.

Now it is good, thank you Katie, unfortunately, for my case , to modify my e-mail address , i need to change  "WAC/LM Host ID" and i can't , i lost it

 

regards

@mkn