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3D record generate a file of 0 octet

Creator
Creator
Hello, I have tried to record a 3D scene and the file generated is about 0 octet. Someone have also this pb or not ? Any solution ?
3 REPLIES 3

Re: 3D record generate a file of 0 octet

Siemens Phenom Siemens Phenom
Siemens Phenom

There are different possible reasons for an empty output.

 

First of all, what Plant Simulation version and maintenance pack are you using?

 

Were you recording only the 3D window (that's the setting "client area only" in the video settings dialog) or the whole Plant Simulation window?

 

Finally, it might be helpful to know what video codec you were using. You find this setting in the video settings dialog, too. The selection below shows what is currently selected.

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Re: 3D record generate a file of 0 octet

Creator
Creator
Hello, I'm in version 12. I only use the "Record client area only ". Video codec : Microsoft Video 1. My colleague seems to have the same pb.

Re: 3D record generate a file of 0 octet

Siemens Phenom Siemens Phenom
Siemens Phenom

That's a known problem that has been fixed in maintenance pack 12.0.2.

If you update to that pack, the problem should have vanished.

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