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How can I get a new licence file for Plant Simulation 13

Legend
Legend

Hello everyone,

 

I just set up the Plant Simulation new version (13) and I tried to use the same licence file than the previous version. Apparently it doesn't wor, so I need a new licence file.

So how can I get this file ? 

 

Thank you very much. 

4 REPLIES

Re: How can I get a new licence file for Plant Simulation 13

Siemens Phenom Siemens Phenom
Siemens Phenom

Hello ocsim56,

 

if you have a valid maintenance contract you should receive the license file within the next few days.

 

If this is not the case please contact our GTAC support organization.

Regards,

Ralf
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Re: How can I get a new licence file for Plant Simulation 13

Legend
Legend
Hello Ralf,

Thank you for your reply.
Yes we have a valid maintenance contract.
When you say "I should receive the license file within the next few days". You mean by email or by mail ?
Because I remember for the version 12 we received a mail with DVDs and several stufs.

Thank you,
Regards
O.C

Re: How can I get a new licence file for Plant Simulation 13

Siemens Phenom Siemens Phenom
Siemens Phenom

You should receive the license file per email.

 

The DVD will be sent by regular mail.

Regards,

Ralf
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Re: How can I get a new licence file for Plant Simulation 13

Legend
Legend
Ok ! Great !
Thank you for your help Ralf.

Good continuation.
Regards
O.C