by Carola Hartlieb, Polarion Professional Services
When it comes to comments and comment threads, Polarion knows about work item based comments and document based comments. If you need to share comments with external partners, then document comments are what you need to use. Work item comments are only accessible inside Polarion in the Comments field of work items, which does not appear in the document view, but only in the Table view of a document. The Comments field of work items is not exported for Word Round-trip.
You can add document comments to your document using the Comments pane of the sidebar:
During review of the exported document your external partners can use Word comments:
These Word comments are imported during Word Round-trip and referenced in Polarion as document comments.
Next: LiveDoc Tip #10 Splitting Work Items Across Multiple Documents