CRASHING/BACKUP FILES RESTORATION

N/A

Ricky, I'm having trouble with this file crashing on me. Yesterday, it happened twice
and just again today. I have SE Options set to automatically preserve via uniquely
named etc every 3 min with both Draft and Model checked.
When the file hangs sometimes it freezes the PC and I have restart. Today's event
produced a request to send you a log of the problem which I did. It also gave me
a warning that if I saved the file it could be corrupt or some language to that
effect. I still said yes.
Now the question: Does this mean that the backup file (attached) is suspect or
the original file?
Yesterday when this happened, I assumed that the original file was suspect and opened
the backup file and changed its name. That's the file that I used today that crashed
again and it's backup is the one attached.
Why am I having all these problems?
Ron
Ronald W Latour
18 REPLIES

Re: CRASHING/BACKUP FILES RESTORATION

N/A

Ricky, more on this file maybe. A few times when I couldn't get trim to work correctly,
I chose to cut via context menu. Some of those times, the grid origin moved. ????
Ron

"Ronald W Latour" wrote:
>
>
>
>Ricky, I'm having trouble with this file crashing on me. Yesterday, it happened
>twice
>and just again today. I have SE Options set to automatically preserve via
>uniquely
>named etc every 3 min with both Draft and Model checked.
>
>When the file hangs sometimes it freezes the PC and I have restart. Today's
>event
>produced a request to send you a log of the problem which I did. It also
>gave me
>a warning that if I saved the file it could be corrupt or some language to
>that
>effect. I still said yes.
>
>Now the question: Does this mean that the backup file (attached) is suspect
>or
>the original file?
>
>Yesterday when this happened, I assumed that the original file was suspect
>and opened
>the backup file and changed its name. That's the file that I used today that
>crashed
>again and it's backup is the one attached.
>
>Why am I having all these problems?
>
>Ron

Ronald W Latour

Re: CRASHING/BACKUP FILES RESTORATION

N/A

Ricky, here's somemore stuff with this file. Although there appears to be only one
element, I have to delete/cut/trim it several times to make it go away. ANd there
are these tiny little pieces left.
I'm feeling pretty sure this file is corrupt. But why? I feel like I'm taking
1 step forward and 2 steps back.
The question now is can I copy/paste the elements from this file to a new one or
do I have to start all over again?
Ron
"Ronald W Latour" wrote:
>
>Ricky, more on this file maybe. A few times when I couldn't get trim to work
>correctly,
>I chose to cut via context menu. Some of those times, the grid origin moved.
> ????
>
>Ron
>
>
>
>"Ronald W Latour" wrote:
>>
>>
>>
>>Ricky, I'm having trouble with this file crashing on me. Yesterday, it happened
>>twice
>>and just again today. I have SE Options set to automatically preserve via
>>uniquely
>>named etc every 3 min with both Draft and Model checked.
>>
>>When the file hangs sometimes it freezes the PC and I have restart. Today's
>>event
>>produced a request to send you a log of the problem which I did. It also
>>gave me
>>a warning that if I saved the file it could be corrupt or some language to
>>that
>>effect. I still said yes.
>>
>>Now the question: Does this mean that the backup file (attached) is suspect
>>or
>>the original file?
>>
>>Yesterday when this happened, I assumed that the original file was suspect
>>and opened
>>the backup file and changed its name. That's the file that I used today

>that
>>crashed
>>again and it's backup is the one attached.
>>
>>Why am I having all these problems?
>>
>>Ron

>
>Ronald W Latour
Ronald W Latour

Re: CRASHING/BACKUP FILES RESTORATION

N/A
Ron,
The backup file is truly a backup. Save will not overwrite the backup. So
when you save, you are saving the active working file, not the backup.
I do not believe the file is corrupt. However, you do have duplicate
geometry. I need to know more about your workflow to help you determinf how
you are duplicating the geometry. you can easily see the duplicate geometry
by doing the fillowing.
Put the cursor over one os the lines that is duplicate. Let go of the
mouse.You will see a cursor that looks like a mouse with three little
circles under it. Now without moving the mouse off of the geometry, right
mouse click. That is unless you have changed the mouse buttons. The
QuickPick dialog will display. QuickPick allows you to go through a list of
objects at a specific location if there is more than one. You will see a
list of all the objects that is under the cursor at that location. If you
move the cursor down through the list, you will see the different geometry
highlight, In this case, it may look like the same line is highlighting over
and over.
When you answer yes to sending the crash log, the log will be sent to our
development team to annalyze. Sometines the log is useful, other times it is
not. But, always if you can reproduce a crash through a known set of steps,
post that as a problem to the newsgroup.
I don't know why you are having so much trouble. Others are not having this
kind of trouble.
Regards,
Rick B.

Re: CRASHING/BACKUP FILES RESTORATION

N/A

Ricky, since this file was a relatively small investment of my time, I started another
file. So far, ok.
My work process involved drawing lines, arcs, circles, ellispes, rectangles, moving,
trimming, splitting, extending. If I had to guess, I would say that it crashed during
one of my trims, at least one time that I can remember.
If SE crashes, sometimes with a message - sometimes w/o, does that mean that the
backup file is also suspect of being corrupted? Normally in other programs, when
the software crashes, I don't save the file. I go to the backup, and rename it
with the file name but with a sequence number. E.G., file xxxx.? crashes and the
backup get's numbered by default buxxxx.?. I use this bu file but rename it xxxx1.?.
In another CAD program which used to crash often, I was told by their tech support
to not use the same file name.
What this means re the subject file is that this is the backup file being reused
and renamed each time SE crashed, i.e., 3 times in 2 days. So does that mean anything?
Since I wrote this tread, I reviewed the SE Help re file saving which I've inserted
below. My question follows this.
Setting a reminder time to save documents
You can set an option on the Save page of the Options dialog box to have Solid Edge
prompt you to save all open documents. The Save All Documents Every Minutes
option allows you to define a time interval in which to be prompted. When this option
is set and the time interval has expired, a dialog box is displayed when you select
a new command. The dialog box prompts you to save all open documents. If you click
Yes, the open documents are saved. If you click No, the time interval is restarted.

This option does not automatically save your documents for you, create backup files,
or interrupt you while you are using a command. It waits for you to click a new
command in Solid Edge before prompting you to save. This approach allows you to
work in other applications without being interrupted, AND PREVENTS FILE CORRUPTION
PROBLEMS ASSOCIATED WITH AUTOMATIC SAVE OPTIONS IN OTHER APPLICATIONS. There are
some commands that do not react to the reminder interval. Commands that work within
another active command, such as the view manipulation commands, do not react to
the reminder interval.
See the phase that I've capitalized. What is the recommended way to assure being
able to salvage a file after a crash?
Thanks,
Ron



"Ricky Black" wrote:
>Ron,
>The backup file is truly a backup. Save will not overwrite the backup. So
>
>when you save, you are saving the active working file, not the backup.
>
>I do not believe the file is corrupt. However, you do have duplicate
>geometry. I need to know more about your workflow to help you determinf how
>
>you are duplicating the geometry. you can easily see the duplicate geometry
>
>by doing the fillowing.
>
>Put the cursor over one os the lines that is duplicate. Let go of the
>mouse.You will see a cursor that looks like a mouse with three little
>circles under it. Now without moving the mouse off of the geometry, right
>
>mouse click. That is unless you have changed the mouse buttons. The
>QuickPick dialog will display. QuickPick allows you to go through a list of
>
>objects at a specific location if there is more than one. You will see a
>list of all the objects that is under the cursor at that location. If you
>
>move the cursor down through the list, you will see the different geometry
>
>highlight, In this case, it may look like the same line is highlighting over
>
>and over.
>
>When you answer yes to sending the crash log, the log will be sent to our
>
>development team to annalyze. Sometines the log is useful, other times it
>is
>not. But, always if you can reproduce a crash through a known set of steps,
>
>post that as a problem to the newsgroup.
>
>I don't know why you are having so much trouble. Others are not having this
>
>kind of trouble.
>
>Regards,
>Rick B.
>
>

Ronald W Latour

Re: CRASHING/BACKUP FILES RESTORATION

N/A
Ron,
I am more interested in trying to find out how you are getting so many
copies of geometry. Do you use copy/paste often? Paste will put the new
geometry in the location it was copied frome. This will give you an exact
duplicate of the original.
If a crash occurs in Solid Edge code, you will get the prompt to save. If
the crash occurs in other resources, graphics card, you may not get the
prompt.
What operating system are you on?
How much memory do you have?
What kind of graphics card do you have?
The first option will prompt and overwrite the current file. The second
option will create a unique backup file.
If no command is run that actually changes the file, it will not need to
save. View manipulations do not actually make a physical change to the file.
Regards,
Rick B.

Re: CRASHING/BACKUP FILES RESTORATION

N/A




"Ricky Black" wrote:
>Ron,
>I am more interested in trying to find out how you are getting so many
>copies of geometry. Do you use copy/paste often? Paste will put the new
>geometry in the location it was copied frome. This will give you an exact
>
>duplicate of the original.
>
>If a crash occurs in Solid Edge code, you will get the prompt to save. If
>
>the crash occurs in other resources, graphics card, you may not get the
>prompt.
>
>What operating system are you on?
>How much memory do you have?
>What kind of graphics card do you have?
>
>The first option will prompt and overwrite the current file. The second
>option will create a unique backup file.
>If no command is run that actually changes the file, it will not need to
>save. View manipulations do not actually make a physical change to the file.
>
>Regards,
>Rick B.
>
>

Ronald W Latour

Re: CRASHING/BACKUP FILES RESTORATION

N/A

Ricky, first: ignore my previous entry a seconds ago. I hit the wrong key.
My answers follow in caps within your note.

"Ricky Black" wrote:
>Ron,
>I am more interested in trying to find out how you are getting so many
>copies of geometry. Do you use copy/paste often? Paste will put the new
>geometry in the location it was copied frome. This will give you an exact
>>duplicate of the original. I RARELY USE COPY/PASTE. TO GET A COPY, I JUST HOLD

DOWN THE CTRL KEY.
BUT I HAVE AN IDEA FOR THE CAUSE. I'VE BEEN STRUGGING TO FIND THE MOST CONVENIENT
METHOD/KEYS TO CHANGE VIEWS THAT ARE EASY/QUICK AND DON'T KILL THE COMMAND. I HAVE
A LOGITEC MX REVOLUTION MOUSE WITH LOT'S OF BUTTONS THAT I ASSIGN VIEW COMMANDS.
IN THE LAST FEW DAYS, I CHANGED FROM USING THE NONPUBLISHED KEYS THAT I WAS ADVISED
TO USE (E.G., CTRL+SHIFT W/ RIGHT MOUSE BUTTON DEPRESSED TO PAN, ALT+RMB CLICK TO
EXTENTS, ETC.). I WAS GETTING AGGRAVATED WHEN I CLUMSILY WOULD HIT THE ALT KEY
ALONE CAUSING THE COMMAND KEY NUMBERS TO APPEAR IN THE MENU. SO I HAD BEEN TRYING
MY MOUSE WHEEL WITH THE CTRL KEY DEPRESSED TO ZOOM AND ASSIGNING SPEED KEYS TO THE
MENU VIEW COMMANDS AND ASSIGNING THOSE TO MY MOUSE BUTTONS. I ALSO HAVE SELECT
AS ONE OF MY MOUSE BUTTONS. SEE WHERE I'M GOING WITH THIS? MAYBE CLUMSY KEY WORK
MIGHT’VE PRODUCED SELECT+CTRL KEY COMBINATION WHEN I MEANT TO ZOOM THEREBY MAKING
A COPY??. ANOTHER SELECT PROBLEM WHICH MAYBE INCIDENTAL IS I INADVERTENTLY CHANGE
THE SELECT OPTION FENCE WHEN I ROLL MY MOUSE KEY. THE COMMAND PROTOCOL FOR SE IS
TOTALLY DIFFERENT THAN WHAT I’M USED TO SO JUST NEED MORE PRACTICE. I DON’T LIKE
MY CURRENT VIEW COMMAND ARRANGEMENT BECAUSE SOMETIMES CHANING THE VIEW, E.G., PAN,
KILLS THE PREVIOUS DRAWING COMMAND. I NEED TO EXPERIMENT.

>If a crash occurs in Solid Edge code, you will get the prompt to save. If
>>the crash occurs in other resources, graphics card, you may not get the

>prompt.
>
>What operating system are you on? WINDOWS XP
>How much memory do you have? 1GB RAM
>What kind of graphics card do you have? NVIDIA GEFORCE 6800
>
>The first option will prompt and overwrite the current file. The second
>option will create a unique backup file.
>If no command is run that actually changes the file, it will not need to
>save. View manipulations do not actually make a physical change to the file. BUT
SUPPOSE A SE CRASH HAPPENS IN THE MIDDLE OF A E.G., DRAWING COMMAND. IS THE BACKUP
FILE SUSPECT. I'M WONDERING WHAT IS THE BEST WAY TO BE TO ALWAYS SALVAGE A SE FILE
AFTER A CRASH.
>
>Regards,
>Rick B.
>
>THANSK

RON
Ronald W Latour

Re: CRASHING/BACKUP FILES RESTORATION

N/A
Ron,
I truly believe that your problems are a result of OVER-CUSTOMIZATION. There
is no way I can track the problems you have with that much customization. I
cannot reproduce your workflows. I also believe that your assessment of
mouse wheel causing copy is correct.
If I ever have a crash, I do not save. It is better to restore the backup or
last saved version of the file.
Regrds,
Rick B.

Re: CRASHING/BACKUP FILES RESTORATION

N/A

Ricky, this is a confusing narrative and I appologize for screwing up the response
sequence. But this responds to your latest email that I can't seem to find to respond
to.
You say that I'm over customizing. Tell me what I shouldn't attempt to customize
because I'm trying to stay with what I'm accustomed to and that seeming works with
SE, i.e., lots of speed keys and all mouse actions (9 total) active and speed key
related. I've giving you a JING a screen view of what my workspace looks like for
your comments at: http://screencast.com/t/4KQYrSTiE
And by the way, since my last entry earlier today, this file has crashed via SE
2 times each with a report. Each time I didn't save but restored the backup copy.
And each time it during a trim command.
Ron

"Ronald W Latour" wrote:
>
>Ricky, first: ignore my previous entry a seconds ago. I hit the wrong key.
>
>My answers follow in caps within your note.
>
>
>"Ricky Black" wrote:
>>Ron,
>>I am more interested in trying to find out how you are getting so many
>>copies of geometry. Do you use copy/paste often? Paste will put the new
>>geometry in the location it was copied frome. This will give you an exact
>>>duplicate of the original. I RARELY USE COPY/PASTE. TO GET A COPY, I JUST

>HOLD
>DOWN THE CTRL KEY.
>
>BUT I HAVE AN IDEA FOR THE CAUSE. I'VE BEEN STRUGGING TO FIND THE MOST CONVENIENT
>METHOD/KEYS TO CHANGE VIEWS THAT ARE EASY/QUICK AND DON'T KILL THE COMMAND.
> I HAVE
>A LOGITEC MX REVOLUTION MOUSE WITH LOT'S OF BUTTONS THAT I ASSIGN VIEW COMMANDS.
> IN THE LAST FEW DAYS, I CHANGED FROM USING THE NONPUBLISHED KEYS THAT I WAS
>ADVISED
>TO USE (E.G., CTRL+SHIFT W/ RIGHT MOUSE BUTTON DEPRESSED TO PAN, ALT+RMB CLICK
>TO
>EXTENTS, ETC.). I WAS GETTING AGGRAVATED WHEN I CLUMSILY WOULD HIT THE ALT
>KEY
>ALONE CAUSING THE COMMAND KEY NUMBERS TO APPEAR IN THE MENU. SO I HAD BEEN
>TRYING
>MY MOUSE WHEEL WITH THE CTRL KEY DEPRESSED TO ZOOM AND ASSIGNING SPEED KEYS
>TO THE
>MENU VIEW COMMANDS AND ASSIGNING THOSE TO MY MOUSE BUTTONS. I ALSO HAVE SELECT
>AS ONE OF MY MOUSE BUTTONS. SEE WHERE I'M GOING WITH THIS? MAYBE CLUMSY
>KEY WORK
>MIGHT’VE PRODUCED SELECT+CTRL KEY COMBINATION WHEN I MEANT TO ZOOM THEREBY
>MAKING
>A COPY??. ANOTHER SELECT PROBLEM WHICH MAYBE INCIDENTAL IS I INADVERTENTLY
>CHANGE
>THE SELECT OPTION FENCE WHEN I ROLL MY MOUSE KEY. THE COMMAND PROTOCOL FOR
>SE IS
>TOTALLY DIFFERENT THAN WHAT I’M USED TO SO JUST NEED MORE PRACTICE. I DON’T
>LIKE
>MY CURRENT VIEW COMMAND ARRANGEMENT BECAUSE SOMETIMES CHANING THE VIEW, E.G.,
>PAN,
>KILLS THE PREVIOUS DRAWING COMMAND. I NEED TO EXPERIMENT.
>
>>If a crash occurs in Solid Edge code, you will get the prompt to save. If
>>>the crash occurs in other resources, graphics card, you may not get the

>
>>prompt.
>>
>>What operating system are you on? WINDOWS XP
>>How much memory do you have? 1GB RAM
>>What kind of graphics card do you have? NVIDIA GEFORCE 6800
>>
>>The first option will prompt and overwrite the current file. The second
>>option will create a unique backup file.
>>If no command is run that actually changes the file, it will not need to

>
>>save. View manipulations do not actually make a physical change to the file.

> BUT
>SUPPOSE A SE CRASH HAPPENS IN THE MIDDLE OF A E.G., DRAWING COMMAND. IS THE
>BACKUP
>FILE SUSPECT. I'M WONDERING WHAT IS THE BEST WAY TO BE TO ALWAYS SALVAGE
>A SE FILE
>AFTER A CRASH.
>>
>>Regards,
>>Rick B.
>>
>>THANSK

>RON
>
>Ronald W Latour
Ronald W Latour