Can't print...

N/A
Using V20 - can't print as the "OK" button is greyed out. Printer selected
only has A4 & A3, and the page is set up to A4.
Am I missing something obvious?
Thanks

2 REPLIES

Re: Can't print...

N/A

"Nick de Smith" wrote in message
news:4884c1c9@bbsnotes.ugs.com...
> Using V20 - can't print as the "OK" button is greyed out. Printer selected
> only has A4 & A3, and the page is set up to A4.
>
> Am I missing something obvious?

Further to this - I installed the same kit on another host and it worked
fine, doing exactly the same thing. The only difference is that on the host
with the problem, when you do CTRL-P or File->Print, there is no printer
name by default in the printer dialog - you have to select one, but even
when you do, the OK button is not enabled. This is odd, as it happens in no
other application on this host (XP Pro with all patches and nothing odd on
it - i.e. just MS Office and some other MS apps).
So I can't print on my main host. Reinstalling hasn't helped either...
Thanks
Nick

Re: Can't print...

N/A
Well, no replies, and so I managed to eventually solve it...
This sometimes happens when applications don't initialise the printer dialog
box correctly or completely (so some of my developers say) - in this case,
the default printer was not selected resulting in an empty space for the
printer to use and this causes the dialog box to grey-out the OK button.
Even when a printer is selected from the drop-down-combo-box, the OK button
fails to be enabled.
Simply selecting another printer as the default in Control Panel->Printers &
Faxes, then reselecting the original printer as the default, causes Solid
Edge to subsequently correctly select the default printer and to enable the
OK button so printing can occur.
Note that none of the other 30 or so applications on this PC had this
problem.
Nick