Contacting UGS about Solid Edge 2D Drafting

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Contacting UGS about Solid Edge 2D Drafting
Solid Edge 2D Drafting is a free product that anyone can download. Front line phone
support is not provided for the product. However, if you are having problems with
installation, someone at the following phone numbers will be able to help you with
your installation issues.
If you need technical assistance with the software, this news group is provided
for your use to ask questions and/or communicate with other users with respect to
the software. UGS employees will be monitoring the news group to help answer your
questions.
Once again, the numbers provided below are not technical support phone numbers.
Contacting UGS Telemarketing
USA and Canada
Telephone: 800-807-2200 Option 1
Email: solidedge@ugs.com
Europe
Telephone: +44(0)1202 243455
Email: solidedge@webresponse.net
Asia-Pacific
Australia
Telephone: 1-800-765 433
Email: solidedge.anz@ugs.com
India
Telephone: 000800-810-1108
Email: solidedge.india@ugs.com
Malaysia
Telephone: 1-800-812843
Email: solidedge.asean@ugs.com
New Zealand
Telephone: 0508-765-433
Email: solidedge.anz@ugs.com
Singapore
Telephone: 800-120-4620
Email: solidedge.asean@ugs.com
3 REPLIES

Re: Contacting UGS about Solid Edge 2D Drafting

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Hi Mr Black!
We're currently using 15 licences of full blown Solid Edge V18 on the
network, but I want to try Solid Edge Free2d to replace AutoCAD licences.
Can I install the Free2D version 19 on the same computer?
Thanks
Marc Stringer
AMF Canada
"Ricky Black" wrote in message
news:451be368$1@bbsnotes.ugs.com...
>
> Contacting UGS about Solid Edge 2D Drafting
>
> Solid Edge 2D Drafting is a free product that anyone can download. Front
> line phone
> support is not provided for the product. However, if you are having
> problems with
> installation, someone at the following phone numbers will be able to help
> you with
> your installation issues.
>
> If you need technical assistance with the software, this news group is
> provided
> for your use to ask questions and/or communicate with other users with
> respect to
> the software. UGS employees will be monitoring the news group to help
> answer your
> questions.
>
> Once again, the numbers provided below are not technical support phone
> numbers.
>
> Contacting UGS Telemarketing
>
> USA and Canada
> Telephone: 800-807-2200 Option 1
> Email: solidedge@ugs.com
>
> Europe
> Telephone: +44(0)1202 243455
> Email: solidedge@webresponse.net
>
> Asia-Pacific
> Australia
> Telephone: 1-800-765 433
> Email: solidedge.anz@ugs.com
>
> India
> Telephone: 000800-810-1108
> Email: solidedge.india@ugs.com
>
> Malaysia
> Telephone: 1-800-812843
> Email: solidedge.asean@ugs.com
>
> New Zealand
> Telephone: 0508-765-433
> Email: solidedge.anz@ugs.com
>
> Singapore
> Telephone: 800-120-4620
> Email: solidedge.asean@ugs.com


Re: Contacting UGS about Solid Edge 2D Drafting

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"Marc Stringer" wrote:
>Hi Mr Black!
>
>We're currently using 15 licences of full blown Solid Edge V18 on the
>network, but I want to try Solid Edge Free2d to replace AutoCAD licences.
>
>Can I install the Free2D version 19 on the same computer?
>
>Thanks
>
>Marc Stringer
>AMF Canada
>
>"Ricky Black" wrote in message
>news:451be368$1@bbsnotes.ugs.com...
>>
>> Contacting UGS about Solid Edge 2D Drafting
>>
>> Solid Edge 2D Drafting is a free product that anyone can download. Front

>
>> line phone
>> support is not provided for the product. However, if you are having
>> problems with
>> installation, someone at the following phone numbers will be able to help

>
>> you with
>> your installation issues.
>>
>> If you need technical assistance with the software, this news group is
>> provided
>> for your use to ask questions and/or communicate with other users with
>> respect to
>> the software. UGS employees will be monitoring the news group to help
>> answer your
>> questions.
>>
>> Once again, the numbers provided below are not technical support phone
>> numbers.
>>
>> Contacting UGS Telemarketing
>>
>> USA and Canada
>> Telephone: 800-807-2200 Option 1
>> Email: solidedge@ugs.com
>>
>> Europe
>> Telephone: +44(0)1202 243455
>> Email: solidedge@webresponse.net
>>
>> Asia-Pacific
>> Australia
>> Telephone: 1-800-765 433
>> Email: solidedge.anz@ugs.com
>>
>> India
>> Telephone: 000800-810-1108
>> Email: solidedge.india@ugs.com
>>
>> Malaysia
>> Telephone: 1-800-812843
>> Email: solidedge.asean@ugs.com
>>
>> New Zealand
>> Telephone: 0508-765-433
>> Email: solidedge.anz@ugs.com
>>
>> Singapore
>> Telephone: 800-120-4620
>> Email: solidedge.asean@ugs.com

>
>

Re: Contacting UGS about Solid Edge 2D Drafting

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Marc,
As with Multiple versions of Solid Edge, both Solid Edge and Solid Edge 2D Drafting
cannot be installed on the same machine.
There are two versions of Solid Edge 2D Drafting. The first is available to anyone.
the second is available to existing Solid Edge customers. The following explain
the differences between the two.
There is the free version.
It is available for anyone to download from the web.
It is a completely different installation than Solid Edge.
It does not support managed document workflows such as Insight.
It also has no API for creating external programs such as VB.
There are no service pack updates as you get with Solid Edge.
There is no first line phone support. You can ask questions through the newsgroup.
You can register again and download a new version, such as V20, when it becomes
available.
It has the full 2D Drafting command set. It does not have the commands for deriving
3D drawing views.
There is also a maintenance version.
This is intended for use by existing customers. But you can use the downloaded
version.
This version is Solid Edge with a Solid Edge 2D Drafting Maintenance license
dropped in.
You install Solid Edge and use a Solid Edge 2D Drafting Maintenance license.
You do not install the download from the web.
This version does support managed document workflows.
This version does have the API for creating external programs.
You will get service pack update as they are available for Solid Edge.
You do get full Solid Edge phone support.
It also has the Full 2D Drafting command set. It does not have the commands for
deriving 3D drawing views.
As with the first version, there is no charge for the Solid Edge 2D Drafting
software. But, there is a minimal charge for the maintenance.