John, We are experiencing problems with our download server. Sometimes the connection is good and sometimes it is not. If you have a fast internet connection and you start the download and it tells you that the download time is many hours, the connection is not good. You can stop the download and try again, most often the second time will be a good connection. At home I can download the software in about 40 minutes on a DSL connection. That is once I get a good connection to the server. We are working on the problem. Regards, Rick B.