Help Please - Someone!!!

Creator
Creator

I had someone shut down a 2D document and it now cannot be opened. The message on the window say;

Cannot open file.Make sure the file is the correct type and version for the application and that you have read acccess.

The same happens when I try and open from the backed-up version.

 

Can anyone help me???

3 REPLIES

Re: Help Please - Someone!!!

Community Manager Community Manager
Community Manager

Is it just this one file that is giving you a problem?

What do you mean by shut down a 2D document? Did they simple close the file without saving?

 

Regards,

Rick B.

Re: Help Please - Someone!!!

Creator
Creator

I am not to sure what they did and they don't remember anything unusual!

It just come up with this message and will not open the document.

Thank you for your interest, any ideas?

Richard

Re: Help Please - Someone!!!

Community Manager Community Manager
Community Manager

Again, I assume it is only this one file that is an issue. Correct?

 

If you send the file to me I will have someone in developement take a look at the file to see if it can be repaired. Email it directly to me.

 

Email: ricky.black@siemens.com

 

Regards,

Rick B.