Installation wizard interrupted - SE Free 2D ST5

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I'm having trouble installing the latest version of SE Free 2D. I've noticed this same problem pop up up an a few other threads but I didn't see a solution to this problem. I thought I'd start a new thread for this version.

The installation is terminated immediately upon clicking the install button after selecting the installation options. The install wizard message is as follows:
"The wizard was interrupted before Solid Edge 2D Drafting ST5 could be completely installed."

I'm running Windows 7 64 bit. I've tried several times, after a fresh boot and also as an administrator. No luck.

Any help or guidance with this problem would be much appreciated.

Regards,

Victor
11 REPLIES

Re: Installation wizard interrupted - SE Free 2D ST5

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Hi I am having the same problem installin on a new installation of Windows 7 Pro 64 bit, support pleas help !
Regards
Poul

Re: Installation wizard interrupted - SE Free 2D ST5

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This is my solution for Windows 7 Home Premium 64 bit.
Probably you need step 1 and/or 2.

Step 1:
Registered the dll.

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15102758&linkID=9240617

Step 2:
I did NOT deleted any registry keys, but executed "MCPR.exe".

http://upandready.typepad.com/up_and_ready/2011/07/error-2738-installation-could-not-access-vbscript...
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Step 3:
Installed "AutoCAD LT 2013 FREE".

Step 4:
Installed "Solid Edge Free 2D Drafting ST5".

Hide

Re: Installation wizard interrupted - SE Free 2D ST5

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Unfortunately no solution here.
The relevant part of the MSI log shows this:


(CLIENT) MSI (c) (84:1C) [16:58:41:237]: Note: 1: 2205 2: 3: _RemoveFilePath
(CLIENT) MSI (c) (84:1C) [16:58:41:237]: Note: 1: 2756 2: USERFILESPEC
(CLIENT) MSI (c) (84:1C) [16:58:41:498]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
(CLIENT) MSI (c) (84:1C) [16:58:41:498]: Note: 1: 2205 2: 3: BindImage
(CLIENT) MSI (c) (84:1C) [16:58:41:498]: Note: 1: 2205 2: 3: SelfReg
(CLIENT) MSI (c) (84:1C) [16:58:41:499]: Note: 1: 2727 2:
(CLIENT) MSI (c) (84:28) [16:58:41:709]: Note: 1: 2727 2:
(CLIENT) MSI (c) (84:28) [16:58:42:223]: Note: 1: 2727 2:
(CLIENT) MSI (c) (84:28) [16:58:42:718]: PROPERTY CHANGE: Adding _SELocation property. Its value is 'INSTALLDIR'.
(CLIENT) MSI (c) (84:28) [16:58:42:718]: Doing action: InstallISO
(UNKNOWN) Action 16:58:42: InstallISO.
(UNKNOWN) Action start 16:58:42: InstallISO.

NOTE: Look at few lines above for clues on error
(ERROR) Action ended 16:58:42: InstallISO. Return value 3.
(UNKNOWN) Info 2896.Executing action InstallISO failed.

NOTE: Look at few lines above for clues on error
(ERROR) Action ended 16:58:42: CustomSetup0A. Return value 3.
(CLIENT) MSI (c) (84:A0) [16:58:42:723]: Doing action: SetupCompleteError
(UNKNOWN) Action 16:58:42: SetupCompleteError.
(UNKNOWN) Action start 16:58:42: SetupCompleteError.
(CLIENT) MSI (c) (84:28) [16:58:42:724]: Note: 1: 2727 2:
(UNKNOWN) Action 16:58:42: SetupCompleteError. Dialog created

NOTE: Look at few lines above for clues on error
(ERROR) Action ended 16:58:43: SetupCompleteError. Return value 2.

NOTE: Look at few lines above for clues on error
(ERROR) Action ended 16:58:43: INSTALL. Return value 3.
(CLIENT) MSI (c) (84:A0) [16:58:43:786]: Destroying RemoteAPI object.
(CLIENT) MSI (c) (84:58) [16:58:43:787]: Custom Action Manager thread ending.

Re: Installation wizard interrupted - SE Free 2D ST5

Community Manager Community Manager
Community Manager
I have asked the developers who take care of the installer and they are at a loss as to what is happening. There is some VB code that gets executed in this area during install and they say that they have never seen it fail before.

What operating system are you running?

Regards,
Rick B.

Re: Installation wizard interrupted - SE Free 2D ST5

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Hi Rick,
I am seeing this pop-up.

Tried clicking Retry to no avail. I am going to select Ignore and see what happens.
Best regards,

Re: Installation wizard interrupted - SE Free 2D ST5

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Hi Rick,
I encountered further error messages as follows;


The program seem to have completed installation but this popped up in the middle of use;

I have administrative rights to may station that is on Windows 7 (32 bit).
Best regards,

Re: Installation wizard interrupted - SE Free 2D ST5

Community Manager Community Manager
Community Manager
Does the software seem to be working properly after you got these errors?

Regards,
Rick B.

Re: Installation wizard interrupted - SE Free 2D ST5

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Sorry for warming up this old thread, but I face the same problem as described in the original post. I'm running Vista Business (32bit). Both ST5 and ST4 (I kept the older installation package) show this behaviour. On this machine, SE2D wasn't installed before.
I tried running SE2DDraftV105GERMAN.exe both as user and administrator, and I also deactivated my AV software during istallation. No success, it always tells me that the installation was interrupted. Any ideas?

Re: Installation wizard interrupted - SE Free 2D ST5

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Doubleposting, sorry, but I solved my problem and want to share what I found.

In my case the reason was the remains of a pre-installed McAffee. Although it was already uninstalled it prohibited the installation of SE2D. I could solve this by using the removal tool from McAffee (MCPR, the customer product removal tool), which removes the hidden (but still active) parts of the software.

So, if you face this problem, it could be caused by the ruin of a previously installed AV software of any manufacturer. Try using their specific removal tool before installing SE2D.