SE2D will not start after installation

N/A

I installed the software and copied the license file into the apropriate directory.
When I now start SE I get a splash screen and after a few seconds the program closes.
Do you have any ideas? Is there a logfile or something else?
Greetings Michael
7 REPLIES

Re: SE2D will not start after installation

N/A
Michael,
These types of problems are hard to track down. Usually is is system
related. Please read the following. It was cut out of the readme file
included with the software. Make sure your system meets the minimum
requirements. Look at the link about graphics drivers. These type of aborts
can be graphic card related.
Also, Solid Edge 2D Drafting V19 is not certified for Windows Vista. It was
released before Vista was available. Version 20 will be Vista certified. It
will be released later this year.
Another thing to check. There was a bug early on after 2D Drafting was
released where what you describe would happen. If you have just recently
downloaded the software, you should have the fix. If you downloaded the
software a while ago, or installed it from a CD, you may need to get an
updated version. To ensure you have the software with the appropriate fix,
right mouse click on the SE2DDraft.exe file that was downloaded from the web
site. Click on Properties at the bottom of the list. Click on the Digital
Signitures tab in the Properties dialog. On the entry in the list, make sure
the Timestamp is Friday, January 05, 2007. If it is not this date, you need
to download the latest version. Go back to the web site and download again.
I hope this helps,
Regards,
Rick B.
Solid Edge 2D Drafting System Requirements and Information
Operating System Requirements and Information
This release of Solid Edge 2D Drafting V19 has been certified to run on the
following:
a.. Windows XP Professional® operating system (32 bit or 64 bit)
b.. Internet Explorer 6.0 or higher
Solid Edge requires these versions (or later) to install due to system files
delivered with these versions that Solid Edge relies on for proper
operation.
Solid Edge stops certifying new releases against an operating system shortly
after Microsoft drops mainstream support for it. Windows ME, Windows 98,
Windows NT 4.0, and Windows 2000 are unsupported operating systems. Solid
Edge will not install on these operating systems. It is not recommended that
you run Solid Edge on Server operating systems.
Solid Edge will not install on machines without Internet Explorer 6.0 or
higher. Internet Explorer is not required to be the default browser.
Solid Edge is not supported on Intel Itanium processors.
Hardware System Requirements
Recommended System Configuration:
a.. Intel Xeon or AMD Opteron processor
b.. Windows XP Professional Service Pack 2
c.. 1 GB or more RAM
d.. True Color (32-bit) or 16 million colors (24-bit)
e.. Screen resolution of 1280x1024
Minimum System Configuration:
a.. Intel Pentium, Intel Xeon, AMD Athlon, or AMD Opteron
b.. Windows XP Professional
c.. 512 MB RAM
d.. 65K colors
e.. Minimum Resolution: 1024x768
Display System Requirements and Information
Solid Edge will run on any graphics driver that supports Windows XP. Contact
your graphics driver manufacturer to determine whether their graphics
adapter/driver supports this operating system.
For optimal performance, it is recommended to use a professional graphics
card that is designed for CAD applications. For information about cards used
in testing Solid Edge and results, refer to
http://www.solidedge.com/graphics/default.htm.
Note that running with extremely high screen resolution and color depth
increases the memory requirements on the system and may result in apparent
performance degradation. If experienced, reconfigure the display system to
the recommended resolution and color depth for improved performance.
When running Solid Edge, if you experience an abnormally high abort rate,
parts disappearing, or other graphic anomalies you may not be using the
appropriate graphics driver. For more details, visit
http://www.solidedge.com/graphics/driver.testing.htm.

Re: SE2D will not start after installation

N/A

"Ricky Black" wrote:
>Michael,
>These types of problems are hard to track down. Usually is is system
>related. Please read the following. It was cut out of the readme file
>included with the software. Make sure your system meets the minimum
>requirements. Look at the link about graphics drivers. These type of aborts
>
>can be graphic card related.
>
>Also, Solid Edge 2D Drafting V19 is not certified for Windows Vista. It was
>
>released before Vista was available. Version 20 will be Vista certified. It
>
>will be released later this year.
>
>Another thing to check. There was a bug early on after 2D Drafting was
>released where what you describe would happen. If you have just recently
>downloaded the software, you should have the fix. If you downloaded the
>software a while ago, or installed it from a CD, you may need to get an
>updated version. To ensure you have the software with the appropriate fix,
>
>right mouse click on the SE2DDraft.exe file that was downloaded from the web
>
>site. Click on Properties at the bottom of the list. Click on the Digital
>
>Signitures tab in the Properties dialog. On the entry in the list, make sure
>
>the Timestamp is Friday, January 05, 2007. If it is not this date, you need
>
>to download the latest version. Go back to the web site and download again.
>
>I hope this helps,
>Regards,
>Rick B.
>Solid Edge 2D Drafting System Requirements and Information
>Operating System Requirements and Information
>This release of Solid Edge 2D Drafting V19 has been certified to run on the
>
>following:
>
> a.. Windows XP Professional® operating system (32 bit or 64 bit)
> b.. Internet Explorer 6.0 or higher
>Solid Edge requires these versions (or later) to install due to system files
>
>delivered with these versions that Solid Edge relies on for proper
>operation.
>
>Solid Edge stops certifying new releases against an operating system shortly
>
>after Microsoft drops mainstream support for it. Windows ME, Windows 98,
>Windows NT 4.0, and Windows 2000 are unsupported operating systems. Solid
>
>Edge will not install on these operating systems. It is not recommended that
>
>you run Solid Edge on Server operating systems.
>
>Solid Edge will not install on machines without Internet Explorer 6.0 or
>higher. Internet Explorer is not required to be the default browser.
>
>Solid Edge is not supported on Intel Itanium processors.
>
>Hardware System Requirements
>Recommended System Configuration:
>
> a.. Intel Xeon or AMD Opteron processor
> b.. Windows XP Professional Service Pack 2
> c.. 1 GB or more RAM
> d.. True Color (32-bit) or 16 million colors (24-bit)
> e.. Screen resolution of 1280x1024
>Minimum System Configuration:
>
> a.. Intel Pentium, Intel Xeon, AMD Athlon, or AMD Opteron
> b.. Windows XP Professional
> c.. 512 MB RAM
> d.. 65K colors
> e.. Minimum Resolution: 1024x768
>Display System Requirements and Information
>Solid Edge will run on any graphics driver that supports Windows XP. Contact
>
>your graphics driver manufacturer to determine whether their graphics
>adapter/driver supports this operating system.
>
>For optimal performance, it is recommended to use a professional graphics
>
>card that is designed for CAD applications. For information about cards used
>
>in testing Solid Edge and results, refer to
>http://www.solidedge.com/graphics/default.htm.
>
>Note that running with extremely high screen resolution and color depth
>increases the memory requirements on the system and may result in apparent
>
>performance degradation. If experienced, reconfigure the display system to
>
>the recommended resolution and color depth for improved performance.
>
>When running Solid Edge, if you experience an abnormally high abort rate,
>
>parts disappearing, or other graphic anomalies you may not be using the
>appropriate graphics driver. For more details, visit
>http://www.solidedge.com/graphics/driver.testing.htm.
>
>

Re: SE2D will not start after installation

N/A

"Ricky Black" wrote:
>Michael,
>These types of problems are hard to track down. Usually is is system
>related. Please read the following. It was cut out of the readme file
>included with the software. Make sure your system meets the minimum
>requirements. Look at the link about graphics drivers. These type of aborts
>
>can be graphic card related.
>
>

Ricky, I have the same problem on my system. I just downloaded the software and
installed it. I get the splash screen and then the applicati0n window starts to
be drawn. And that is as for as the application goes. I have Windows XP Pro edition
with SP2. My video card is an Nvidia GeForce 6200. I have been running Cadence and
Mentor Graphics products on my machine with no issues.
I will double check to make sure I have the latest drivers.

Re: SE2D will not start after installation

N/A
Timothy,
Were you able to resolve your problem?
If not, please do the following.
There are a couple of files that the software generates that tracks this
sort of thing. The files are 'crashlogf.txt' and 'crashlogf.dmp'.
If the files are generated, they will be located in the "Documents and
Settings/your login name/Local Settings/Temp/" folder.
The "your login name" is the name you log in as.
If you find the files, email them directly to me. I'll see if we can figure
something out from these files.
Regards,
Rick B.

Re: SE2D will not start after installation

N/A

"Ricky Black" wrote:
>Timothy,
>Were you able to resolve your problem?
>If not, please do the following.
>There are a couple of files that the software generates that tracks this
>sort of thing. The files are 'crashlogf.txt' and 'crashlogf.dmp'.
>If the files are generated, they will be located in the "Documents and
>Settings/your login name/Local Settings/Temp/" folder.
>The "your login name" is the name you log in as.
>If you find the files, email them directly to me. I'll see if we can figure
>
>something out from these files.
>
>Regards,
>Rick B.
>
>


I could not find any crashlogf files. The only file I found was a
cmdlog v19.txt file. This is what it had in it:

Command usage summary:
cmdId cmdCnt clrUndo avgPix cmdEnv cmdTip
no command executed.
Elapsed idle time: 0:00:00:00
Cumulative idle time: 0:00:00:00
Elapsed session time: 0:00:00:25
Cumulative session time: 0:00:00:25
-----end of session-----

Re: SE2D will not start after installation

N/A

wrote:
>
>"Ricky Black" wrote:
>>Timothy,
>>Were you able to resolve your problem?
>>If not, please do the following.
>>There are a couple of files that the software generates that tracks this

>
>>sort of thing. The files are 'crashlogf.txt' and 'crashlogf.dmp'.
>>If the files are generated, they will be located in the "Documents and
>>Settings/your login name/Local Settings/Temp/" folder.
>>The "your login name" is the name you log in as.
>>If you find the files, email them directly to me. I'll see if we can figure
>>
>>something out from these files.
>>
>>Regards,
>>Rick B.
>>
>>

>
>
>I could not find any crashlogf files. The only file I found was a
>cmdlog v19.txt file. This is what it had in it:
>
>
>Command usage summary:
>cmdId cmdCnt clrUndo avgPix cmdEnv cmdTip
>no command executed.
>
>Elapsed idle time: 0:00:00:00
>Cumulative idle time: 0:00:00:00
>
>Elapsed session time: 0:00:00:25
>Cumulative session time: 0:00:00:25
>-----end of session-----
>
Heheh I spent more than a week trying to install the latest video driivers in my
system. Seems I had a key in my registry that forgot it's permissions and ownership
which was causing the video driver install to fail. I have that fixed now but still
am having the same problem with SolidEdge 2D. I may try reinstalling it and see
if there is a registry key issue there also. As I said before I cannot find any
crashlogf files.

Re: SE2D will not start after installation

N/A

wrote:
>
>"Ricky Black" wrote:
>>Timothy,
>>Were you able to resolve your problem?
>>If not, please do the following.
>>There are a couple of files that the software generates that tracks this

>
>>sort of thing. The files are 'crashlogf.txt' and 'crashlogf.dmp'.
>>If the files are generated, they will be located in the "Documents and
>>Settings/your login name/Local Settings/Temp/" folder.
>>The "your login name" is the name you log in as.
>>If you find the files, email them directly to me. I'll see if we can figure
>>
>>something out from these files.
>>
>>Regards,
>>Rick B.
>>
>>

>
>
>I could not find any crashlogf files. The only file I found was a
>cmdlog v19.txt file. This is what it had in it:
>
>
>Command usage summary:
>cmdId cmdCnt clrUndo avgPix cmdEnv cmdTip
>no command executed.
>
>Elapsed idle time: 0:00:00:00
>Cumulative idle time: 0:00:00:00
>
>Elapsed session time: 0:00:00:25
>Cumulative session time: 0:00:00:25
>-----end of session-----
>
Heheh I spent more than a week trying to install the latest video driivers in my
system. Seems I had a key in my registry that forgot it's permissions and ownership
which was causing the video driver install to fail. I have that fixed now but still
am having the same problem with SolidEdge 2D. I may try reinstalling it and see
if there is a registry key issue there also. As I said before I cannot find any
crashlogf files.