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Save As .DFT Causes SE2D ST8 to Crash

I encountered an error when trying to use the save as option on an already created .dft file that I created. I get the same error message and crash if I open a NEW file and try to Save As <file name>.dft. If I use the 'Save As' option and opt for DWG or DXF the save works. 

The crash log that is created when the crash ocurrs is abbreviated and appended below. I have attached the entire crashlogf.txt to this post.

 

*********************************************************

x64
Solid Edge crash occurred on 4/6/2016 at 12:00:09.
Elapsed session time: 0:00:00:40
Cumulative session time: 0:00:00:40
Exception code: 0xc0000005 (Access violation).
Attempted to read at 0x000000000000018C.

Solid Edge version: 108.00.00.91
OS version: English Microsoft Windows 7 Professional Service Pack 1 64-bit.
Hyperthreading Enabled
Number physical processors: 1
Number cores per processor: 4
Number logical processors: 8

Video adapter information:
Adapter: NVIDIA NVIDIA Quadro FX 880M 9.18.13.4192
ChipSet: Quadro FX 880M, Integrated RAMDAC, 1024 MB
BiosInfo: Version 70.16.61.0.3
GDI Driver: cdd.dll (9.18.13.4192)
OpenGL Driver: nvoglv64.dll ()
Display: VX2450 SERIES:1920x1080@60Hz:{a=96|e=96}dpi, BenQ GL2450:1920x1080@60Hz:{a=44|e=96}dpiSmiley Tongue

Application information:
AppDisplay(AC,HX,DL);RegionMode(Unset);Stereo(No);Effects(DC,MA);Scale(1.25);
Culling(Yes,20%);DynTransition(Yes,50%);AutoSharp(Off);Shaded(RP,HL);Glow(1);

Crash ID: {9B03C5AE-F6D5-4139-850C-29BD8EE7441E}
Sold-To ID:
Owner: ipxtemp
Company:
User: KevFe11
Computer: ELG009M

Critical
System DLL Version
------------ -------
ntdll.dll 6.1.7601.23349
gdi32.dll 6.1.7601.19091
ole32.dll 6.1.7601.19131
comcat.dll 6.1.7600.16385
user32.dll 6.1.7601.19061
shell32.dll 6.1.7601.23338
oleaut32.dll 6.1.7601.19144
comdlg32.dll 6.1.7601.17514
comctl32.dll 6.10.7601.18837
opengl32.dll 6.1.7600.16385
kernel32.dll 6.1.7601.23349
mfc42.dll 6.6.8064.0
msvcrt.dll 7.0.7601.17744
mfc71.dll
msvcr71.dll
msvcr70.dll

Most recent command: 0xec4d3965 CmdExe cmdId = 57604 cmdEnv = "TwoDModel" cmdTip = "Save As"

Command usage sequence:
Most recent events: 7 of 32
Ord Time Event Data
00 0xec4d098d CmdExe cmdId = 57617 cmdEnv = "Application" cmdTip = "Open from MRU"
01 0xec4d09fa DocCtor docNum = 0x000000001BF94B10 docNam = "Untitled"
02 0xec4d0e1f DocChg docNumAct = 0x000000001BF94B10 docNumDeact = 0x0000000000000000 docNamAct = "C:\temp\080513-1 40056 ID Gage.dft" docNamDeact = ""
03 0xec4d0efb EnvChg envAct = "TwoDModel" envDeact = ""
04 0xec4d0f3a DocOpn docNum = 0x000000001BF94B10 docNam = "C:\temp\080513-1 40056 ID Gage.dft"
05 0xec4d164b CmdExe cmdId = 45000 cmdEnv = "TwoDModel" cmdTip = "Select"
06 0xec4d3965 CmdExe cmdId = 57604 cmdEnv = "TwoDModel" cmdTip = "Save As"

Global memory utilization:
Total phys: 15.92 GB Avail phys: 12.17 GB
Total pg file: 31.85 GB Avail pg file: 27.72 GB
Total virt: 8191.99 GB Avail virt: 8188.82 GB
Percent phys used: 23

Process memory utilization:
Reserved: 2.39 GB Committed: 817.64 MB Free: 8188.81 GB Largest Free: 8181.53 GB Free Blocks: 892

GUI handle utilization:
GDI objects in use: 603 USER objects in use: 207

 

 

4 REPLIES

Re: Save As .DFT Causes SE2D ST8 to Crash

Possibly graphics related.  Make sure Windows is patched current and you have the latest graphics card driver.


Thanks,
Ken

Production: ST9 MP7
Testing: ST10

Re: Save As .DFT Causes SE2D ST8 to Crash

[ Edited ]

The crash is occurring in a printer driver on your machine. Solid Edge uses functions of your current printer to write viewer data to the draft file when it is saved. You can turn off saving this viewer data by going to Solid Edge Options - General Tab. In the upper right on that tab, uncheck 'Include Draft Viewer data in file'. This should stop Solid Edge from accessing the printer driver during file save and should resolve the save issue.

 

Regards,

Rick B.

Re: Save As .DFT Causes SE2D ST8 to Crash

Thanks,

Worked like a charm.

What does that effect? The preview of the 2D model when the file name is selected?

Re: Save As .DFT Causes SE2D ST8 to Crash

IT guy updated the Networked printer driver and once I updated locally I was able to re-enable the 'Include Draft Viewer data in file' and the Save and Save As both work.

 

Thanks rlblack