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V102 Cannot print legacy files

I just installed SE V102. While it works fine on any new files I create, I cannot print any of my older files. The PRINT option does not appear on the drop-down menu.
Can anyone please help me with this.
Thanks.
Tom
3 REPLIES

Re: V102 Cannot print legacy files

When you installed V102, did you uninstall the earlier version first?
There is a problem with the installation of V102 where it does not check for an existing installation first. It should not let you install. Uninstall both versions starting with V102. then reinstall V102 only.

Regards,
Rick B.

Re: V102 Cannot print legacy files

Thanks Rick,

I did not uninstall the old version first because I thought the install program would do that for me. Since the print problem began I uninstalled both old and new programs and re-installed only V102.

Just now, I uninstalled V102 again and re-installed but I have the exact same problem.

Whenever I open a file that was created with the older version of SE, the PRINT option does not appear. If I start a brand new file, then the PRINT option does appear. Is it possible that this is a license file issue? In all the installs/uninstalls perhaps the license is missing of has become corrupted.

Tom

Re: V102 Cannot print legacy files

Tom,
Please send one of your legacy files and I'll try to reproduce the problem
here.
Regards,
Rick B.