failed install question

Legend
Legend

I'm trying to setup SE 2D ST8 on a coworker's pc today, and I'm getting an error during the install.

 

Error 1911: Could not register

C:\windows\SysWOW64\threed32.ocx.

Contact your support personnel

 

Can anyone help me resolve this issue?

 

They have a Windows 7 Pro running 64 bit

ST8 MP9
Go FAST, or go home.
3 REPLIES

Re: failed install question

Esteemed Contributor
Esteemed Contributor

Are you right clicking on "setup.exe" and selecting "Run as Administrator"?


Thanks,
Ken

Production: ST9 MP7
Testing: ST10

Re: failed install question

Legend
Legend

Tried to run as admin, same error.

ST8 MP9
Go FAST, or go home.

Re: failed install question

Community Manager Community Manager
Community Manager

This is a Microsoft error. What type of machine are you trying to install on? Are you trying to use remote desktop session when installing – you should install while logged onto the local machine. I also found a number of articles by doing a Google srearch for "Error 1911: Could not register".